Woody Anderson of Madison

Best dealership experience we have “ever” had!! Bryant will take great care of you and we highly recommend him. Daryl the Sales Manager, and Ray in Finance were also stellar!! No pressure, just honest approach and wanting to help get you the vehicle you want.

Main reason for writing is because Owen at Quick Lane went above and beyond to be professional, helpful and kind. Definitely deserves to be recognized and considered for promotion.

Side note: Experience at Sales Department needs to some work..

The work on my Edge was just as promised and within the time frame quoted. Nothing was done without clearance from me. As I opted to wait during the service period, I noted the waiting area was quite comfortable and football was up on the television.
And coffee was available.

While visiting our son in Huntsville, Alabama my F150 had a brake failure that made it impossible to drive back to Connecticut.
I walked into the Madison service center at around noon without an appointment or call. Glen Smith took care of me immediately. He took in my truck and arranged a ride to my son’s house. He called me a few hours later and said that my truck was ready except for a brake line that was not in stock.
The next morning I received a call saying that my truck was ready to go. In less then a day I went from a disabled truck with no idea where to get it fixed to a repaired truck that was ready to drive back to Connecticut for a very reasonable price. I cannot say enough good things about the way that I was taken care of By Glen Smith and rest of the people at Woody Anderson In Madison.

Posted this on Facebook

Everyone was very nice and polite. They have a very nice and relaxing area for you to sit in. Wait I will do my oil changes. They’re all the time now.

Recently I purchased a 2018 F150 from Woody Anderson Madison. Drew Kennedy provided an awesome buying experience. I've dealt with Woody Anderson Ford for over 20 years. I've always had great buying experiences with them. I highly recommend Drew Kennedy.

My truck had been smoked in by the previous owner. Woody Anderson applied the Ozone treatment. Ozone treatments are not miracle cures for smoke odors. It takes multiple interior cleanings and time to dissipate smoke odor.

I had a super positive experience with Woody Anderson. I’ll definitely take the car back to them for service and sales. My salesperson, Elijah, was super communicative and kept me informed while my car was being built and shipped. Importantly though, I didn’t feel like he was hustling me in any way. I bought an almost identical used Transit Connect from a Ford dealer in Chattanooga 10 months ago and I had to take a loss on it to get out from under it. I was deliberately misinformed into buying a damaged vehicle. At Woody Anderson? I call, they pick up the phone, their prices are MSRP, my car gets delivered, I sign and drive away.

That’s all I could ask for out of this transaction.

Service manager was responsive to my needs, explained the overall report from my service, my vehicle was serviced in a timely manner and no issues with their performance. I'd recommend this Quick Lane service to anyone!

I needed new tires for my car and was referred to Quick Lane Tires. I called and talked to James. He informed me of the the best deal on a new set of tires. James is the consummate professional. He also assisted me in joining the Ford/Quick Lane reward program. He an absolute asset to the team.

Elijah was a great sales rep and the whole buying experience at Woody Anderson was the best I've had. Woody Anderson followed up on all commitments and was honest without much sales pressure.

As usual, Woody Anderson Ford has met or exceeded my expectations! This was my first time going to the Madison location, but I felt like I was at the main location. The staff was professional and friendly, the atmosphere was easy and quiet, and the service on my vehicle was second to none. The stigma of going to the dealership and overpaying is no longer a thing, and if you aren't getting your vehicle services here, you're not getting the best! And they will service vehicles other than Ford, so come on, come all!!!

As an owner of a small company we have bought a few vehicles from Woody Anderson. Always a good experience. Mike Sparks was my salesman and ensured we got we needed without the pushy salesman attitude. He was very responsive to my phone calls and text messages in search of two specific type trucks. The entire team was great to work with being upfront with what we were getting and what to expect. Thanks!

I believe that QuickLane gives the best value for oil changes in the area, and their check of other my car's systems maintenance, by providing a professional report, can save it's customers time and cost by avoiding unexpected breakdowns.

I purchased a 2015 Ford Flex from Drew Kennedy at Woody Anderson of Madison. It was the best car buying experience of my life. Drew and the Ford team found me exactly what I was looking for at a fantastic price (best within 200 miles) and gave me better than I expected for my trade in despite its poor condition. He and the team even got all the paperwork ready while I ran home to take care of a few things. When I returned, they had everything ready for me to sign, and all the math checked out. They didn’t make me suffer through any sales tactics or try to slide in anything that we hadn’t discussed. It was a week from the time that I first stopped in at the dealership and met Drew until my purchase. He was polite and accommodating and very low pressure. During my test drive, we went over a long patch of rough road, and I questioned whether the resulting vibrations were related to the vehicle. Drew told me that he would have the vehicle checked as soon as we returned. It became obvious after the road changed, that the issue was the road and not the car, but Drew still had the shop check again to make sure the inspection didn’t miss anything. The car has been perfect and drives like it’s brand new. I couldn’t be happier. Drew and the tram were great, and I plan to return when our other car finally bites the dust.

Woody Anderson awesome. Jerry m. 5 star store manager. Call him. Matter hours he set up whole process. Arrived and car we wanted were waiting for us. Less than 30 mins we brought car. Top notch service and process.

I recommend Woody Anderson Ford of Madison. My sales representative Drew Kennedy is awesome and has always met our needs! He is very knowledgeable of the cars and shows great customer service! I made a double purchase one day apart from each other and he had all the paperwork work done to make the sale quick and easy! Thanks Drew🚗💨

Yesterday I took my 2014 Ford Escapee in to Quick Lane for an oil change and overall check up. I had an early morning meeting, so I was able to drop off my vehicle; and the very kind shuttle drive, Dennis, took me to my meeting. Their service is THE best; and it could not have been a better experience. Everyone was great. I appreciate the wonderful sales and service team at Woody Anderson Madison. Thank you for all you do!!

I recently bought a Ford Expedition and Drew Kennedy made the whole experience outstanding. This is the first Ford I’ve owned and Drew was so patient as I bombarded him with all kinds of questions, and as I went back-and-forth between several vehicles over a couple of days. The Expedition is awesome the purchase process could not have gone any smoother. I’d recommend Drew to anyone!

Bought my first truck here off of Drew Kennedy. They made it easy and fair. Very happy with my service and help I received from Drew. They even lent me a rental for the day while they arranged to have the bed liner installed.

Friendly staff. Great customer service. Never have had a bad experience at the madison location. N if there is a problem. They jump on it trying g to fix it. Staff at madison especially the secretaries that answer the phones. Are alot friendly n better attitudes then the Huntsville location woody anderson ford