Newton Ford South

Me and my fiance bought a 2021 f150 through Ken Smith at Newton and had an amazing experience. Right off the bat he wanted to know everything we were looking for and was incredibly knowledgeable. He helped us get to the exact number we were looking to spend and made sure we could go home with that exact truck the same day! Would definitely buy from him again and is going to recommend him to others!

Nothing but the very best customer and personal service anyone can ask for.

Service department was able to quickly accommodate us as we had a roadside emergency while traveling. Rather than taking advantage of our position, they had the problem quickly diagnosed, fixed and on our way again in no time. Speaking with other locals waiting on their cars in service also showed how THIS is the place to get service.

Thank you Eric and the entire service department team. HIGHLY RECOMMENDED.

I was very hesitant to go to Newton and purchase a vehicle, however with a strong recommendation from a neighbor I decided to take a chance. I found a with the help of salesman Clay. He was very informative and provided outstanding help. He answered all questions and even went in depth in the details to insure I understood all options. The purchase price was established to my liking with the help of Josh (General Sales Manager) and Clay. One of the most important items (360 view) I wanted to have on the car was not there. I returned the next day and talked to Josh concerning this missing item. He said he would look into it and get back with me. He did exactly what he said and now I have the 360 view cameras. I appreciate all the effort that he put into making the purchase correct and ended up with an extremely satisfied customer. I will recommend this dealership to all! I would like to give thanks to the Business Manager, James, who made the financial end of this process flow as smooth I've encountered with an auto purchase. He was very easy to understand and explained everything to so that I could understand all aspects of the process and purchase easily. Thanks to all for making this process an exceptional experience!! A job well done!!

The staff made it easy to come to an agreement on price and were very efficient about moving through the process. Chase, Carly and James were courteous and friendly, Chase even assisted with the removal of the top of my wife’s new Ford Bronco! 😎. I definitely recommend Newton Ford South! 5 Star dealership with a 5 star car buying experience!

I just bought a car from Newton Ford South. It was a great experience. Starting with Nathan Wheaton who was my salesman who was very professional, not pushy but very helpful. Lisa Cook, Ian L.ocker, Chad Jahary made this experience a good one each in their own domain. Everyone, including the service department was very helpful. I had lost my confidence in dealerships, but now I have Newton as my new dealership. I will have to drive an hour, but it is worth it.

After having a bad experience with our Ford Escape the Newton Staff worked well together to try to take care of us as long time buyers and regular service customers. Eric, the service manager, did all he could to minimize the impact of the design failure of Ford in its Escape transmission. One of the options was he would present our situation to Chase, the sales manager. Chase meet with us and we identified a vehicle in the used inventory we were interested in as a replacement. Chase had us work with Ian to test the car and when we agreed it would be viable option Chase provided the best deal on the vehicle and value for the old escape. Ian then did a great job of making sure all the necessary paperwork was completed timely and worked with us to meet our schedule for signing the paperwork and exchanging things between vehicles. It was great team work by the Newton ford team that turned a Ford Motor Company failure into at least a workable solution for us. Thanks to all three Newton employees that truly “cared and took care of the customer.

Very good knowledgeable salesman Chase! Loved his honesty! He knew a lot about the vehicles. Did a Great Job of finding what we wanted. Also Live the service department at Newton Ford. Honest, timely and great care of my vehicles! My New dealership for sure!

Newton Ford did a good job getting me taken care of. I would’ve liked to have known that the lettering on my new tires that the dealership ordered would be black instead of white, especially before I was already at the dealership with my truck on the rack with all four wheels/tires removed before learning that the lettering was black. I’m living with them though, and they’re great tires, but they're unfortunately not as quiet on the highway as I had hoped since I purchased 4 each of the same brand, size and type of tires (Goodyear Wrangler Kevlar) that came with my brand new 2020 Ford F-150 Lariat truck when I bought it.

Ian was great and made the purchasing experience smooth. We felt comfortable with the vehicle and he showcased all the features the Explorer had to offer.

I walked into Newton Ford South without any expectations. I was in no rush to purchase a vehicle. I had been in contact with salesman, Ken Smith. Within minutes of discussing what I was interested in, he was able to provide me with some of their inventory that matched what I was looking for. He did not pressure me into anything. He made the process as smooth as possible and stress free!! He worked with me on a trade-in & met my financial requirements. I’ve been purchasing personal vehicles for over 15 years now & this was by far the best experience I’ve ever had. Mr. Smith is a very patient gentleman and not like your typical, “pushy” salesman. I am now the proud owner of a Nissan Rogue. I highly recommend Newton Ford South. Ask for Ken Smith!

After not being able to get an order in at 2 different ford dealers in Chattanooga, two times when bronco order banks opened (even though i called regularly; i could not get one). I reached out to 16 dealers in a 200 mile radius of Chattanooga and the only person who didnt want to sell me a bronco without a premium and try to get me an order when the banks opened was Newton Ford South specifically Ken Smith. Thanks ken it was a pleasure to work with you appreciate it. I LOVE MY BRONCO

My salesman, Clay Smith, was the consummate professional throughout the entire car buying experience. From initial contact in response to my internet query, to obtaining and conveying the most up-to-date information regarding the status of shipping for the Mustang Dark Horse, handling the pricing quote, and arranging for pick up and delivery of my new car, there was not a single aspect of the process where Clay did not excel. He was extremely friendly, forthright, and genuine at every step.

Ken Smith was wonderful! The entire purchasing process was easy. Questions answered with ease. Excellent customer service. Highly recommend Newton Ford South for your next vehicle.

I went in yesterday to see what I could do with a trade in and get a new car. Dillion greeted us as soon as we walked in and we started talking. We test drove a couple of cars and decided on one. He was so helpful with picking out a car and the whole team was just great. I was kinda in a time crunch and they worked as fast as they could. James in finance was great as well. I’m going to refer everyone who is looking to buy a car to them! I will be back when it’s time for another!

Thanks again Newton Ford South!

So grateful to have worked with Alex. He was understanding and professional… He worked hard to stay within my trade-in and purchase parameters. The whole team was efficient and made the experience effortless. I will definitely go back!

We had a great experience with Newton Ford South! No BS from them, a fair deal on our trade in, and they even worked to get us through the process quickly as we had run into a childcare issue requiring us to leave sooner than expected. Once we were finished and ready to leave, they asked us about our favorite school and said they were donating $100 to the school we choose (I think that was something they were doing in July)! How awesome is that.

I purchased a vehicle (Fusion) 3 years ago and had some issues with the car. Dealer purchased it back from me. I spoke with a manager today, and he followed up to make sure I was taken care of. That certainly speaks volumes of their employees now. Thank you Anthony for handling everything so well and professionally.

Ken Smith was great to work with. Highly recommend if looking for a new ford stop in and see him.

I just bought a truck from them and the service is excellent but I recommend his sales agent Alex is the best

Excellent truck buying experience here today. Wendy, Aaron, Alex, Charles, and the service team were all terrific. Everyone was super accommodating during the sales process, they allowed me to borrow a car to drive to lunch, and I was able to use a desk to work while accessories were installed on my new truck. Will definitely keep this dealership in mind for future vehicle purchases. Thank you!