Plaza Lincoln

I brought my 2017 Lincoln MKZ in for an engine problem. I Was told the car would need a new engine. This repair was covered under warranty. Although I didn't buy the car from them. They handled it with no problem. I got my car back today, and it seems to run great. They also gave me a really nice loner. I would definitely buy my next vehicle from them.

Went to get information/options on returning my leased vehicle. Didn’t know if I wanted to buy the leased vehicle, lease another Lincoln or return what I had and get a different car entirely. Gaige was very cordial and kept the process “pain free”. He had numbers on all the options when I arrived and was very knowledgeable and professional. I wound up leaving with a new leased vehicle about an hour and a half after arriving at a great price. Thanks Gaige! Sam Assini

I had a wonderful sales experience from start to finish at Plaza Lincoln! From my salesman, Stephen Smith, to the GSM, Tony Pagano, to Business Manager, John Bach; they were all terrific! I’ve worked for two different car dealerships pre retirement and I greatly appreciated their straightforward approach. I would highly recommend this dealership to everyone!

I am always impressed with this dealership and their great work on my Lincoln. It was really special to have someone come out and do the repair in my driveway. The young man was so polite and efficient it was a pleasure to have him service my vehicle. Thank you again!

Clean, efficient, detailed. Were able to address (3) recall notices, replace a 4-year-old battery, change oil, rotate tires, vacuum inside and wash the car, change out windshield wiper all in 2.5 hours. Complaint; ran out of donuts before we got there at 8:50am.

Had the vehicle we wanted and worked with us in answering all our questions. Final paperwork was a little confusing though. Needs to be explained a little better to make sure you completely understand to final price and why.

My 90,000 mile check up was easy. No unnecessary charges. They have transportation from and back to the dealership. The driver Phillip is a very helpful and delightful driver.

The service on the Lincoln Corsiar was finished earlier than expected. My appointment was at 2:00 PM I left at 3:25 PM. Used my reward points paid for the complete service with remaining points in the account. Wonderful.

I came in with some concerns and questions that hadn’t been resolved at a different shop. Demario is incredibly helpful, understanding, and an all around pleasant. He helped me right away and answered any question I had. His mechanic Logan, is just as pleasant. Dealerships should take notes from the way Plaza Lincoln carry themself. Both men are true assets to the company. I left a very happy customer!

"FANTASTIC" sums up the experience I had and continue to have at Plaza Lincoln! The salesman was incredibly knowledgeable, respectful, professional, and a great listener. I didn't feel pressured at any point and feel he went out of his way to present me with the options "I" was interested in. All the staff were kind and considerate. Looking forward to a LONG relationship with Plaza Lincoln!!!

The entire staff was courteous and our Lincoln now runs smoothly once again. Thank you Plaza Lincoln Service.

A wonderful buying experience- could not have been any better

I recently purchased a used Lincoln MKX from ANOTHER Ford Dealer and the moonroof was finally replaced after 5 1/2 weeks, it still didn’t work. We made an appt with Plaza Lincoln and in tens minutes they found the problem. The chip had to be rebooted. DONE❣ Oh yes, we will be back for all our future needs at Lincoln Plaza!

My salesman went above and beyond trying to get me the best deal all the staff and the managers were courteous and kind you don’t find that anymore I will be a repeat customer thanks to everyone at Plaza Lincoln

A great buying experience! Jay Blitzer was very professional and personable, took the time to answer all my questions (including confirming some details on the vehicle I ultimately bought before I even made an appointment). Seeing the car, test driving, finalizing the deal, obtaining the financing, signing all the paperwork and leaving the dealership was all done in under 1.5 hours. Definitely a 5 star experience:)

Throughout our lives, we have met many professionals, but there are some who are so extraordinary that they leave marks of excellence, and kindness, that we will never forget.
And Plaza Lincoln is privileged to have such a professional on its team.
His name is Scott Mccarty, he is extremely dedicated and professional in his sales process, and his follow-ups turn the entire process into an enjoyable experience.
His level of excellence and customer care is extraordinary!
He is a true example to be followed by all sales professionals teaching them how to offer extraordinary customer service to close the deal as a natural consequence of his excellent job.
We would like also to mention the extreme quality of the business manager John Bach, who with transparency and a fair approach made all the negotiation and closing phases easy, comfortable, and pleasant. Both professionals are in perfect alignment with The Lincoln Premium Branding Positioning.
Congratulations for providing us and all the other loyal customers with this wonderful experience of wanting to return to this dealership for future business.
We deeply appreciate buying a car with Plaza Lincoln at Leesburg!

my car was in an accident and I literally stumbled upon Plaza Lincoln to repair my car!! MATTHEW AND MARK were the absolute best in their customer service, professionalism and follow-up!
The repair crew did an amazing job on my challenger and im forever grateful for everyone involved!! THANK YOU!
HIGHLY RECOMMEND!!!!!1❣❣

I was looking for a bigger SUV to fit my large family and I was able to find it in Plaza Lincoln . The process was very smooth and fast . I reached out trough chat first to inquire if the vehicle was still for sale , and the response was immediately . After that I got a call from Larry . He was able to answer all the questions and concerns I had , and was very nice and professional . We needed to be out of the dealership in a timely manner . Larry was able to assist me and my husband in getting us a pre approval before even coming to the dealership , and have all the paperwork ready to go when we got there . We were in and out in a manner of 2 hrs ish ... (when sometimes you can be in a dealership for hours waiting for the deal to close )He was very nice , friendly and made sure we got a good deal on our trade . The manager went above and beyond as well . The car we wanted had 2 bad tires and he gave us a credit in our trade on top of their offer. Today I got a call from him to follow up on the vehicle and he even asked me how was my trip was and how my kids like the vehicle and such . That was very nice of him ! If you are looking to purchase a vehicle from Plaza Lincoln , Larry is the guy to go !!! Everyone was very friendly , including the finance manager !!

This was a smooth and easy purchase. You had the car we wanted on the lot!! Larry Gunn is a new salesman, but I feel he is an asset to your company. If he didn't know something, he found out. He was easy to work with. The car seems as if it will be everything we want. We hope that the reliability and service will be excellent for the life of the car. Thank you for a pleasant experience and a good start with Plaza Lincoln.

They took me in at the designated time, On time. The wait time was reasonable. Lounge area comfortable....Cleaned, and washed my car very nicely.