Advance Auto Parts

Our #1 go-to for everything from maintenance to restoration projects. Staff is always friendly and helpful when I bring some old part in that I need matched up.

I drive a bit out of my way in order to get to this specific automotive parts location. Not only do the employees who work here remove and install such items is windshield wipers and batteries, but they also advise you to make recommendations prior to your purchase based upon their personal experience. They take the time to explain why some lower a price products are actually better than the more costly ones.

Awesome service. Staff went above and beyond to check if my battery was dead -- when the contacts were dirty they fully removed and wire brushed the contacts. Ended up not being the battery, but still, very happy they were willing to go full lengths trying to diagnose the problem.

They have always provided me with great help, tips, and service for my unexpected automotive needs

Lost a gas cap, had to get a replacement. The wonderful staff let me test it out and make sure it was compatible before we bought it! Thank you!

They were very helpful.

My car was having battery issues. I went in and was helped by Kurt. He was amazing! They install batteries for free. He worked on my car for over 2 hours with my rusty bolts just to replace the battery! He was polite, helpful and when he tried all of the tools available to him and still couldn’t remove a bolt needed to replace the battery, he helped me with an alternative temporary solution. Will be going back when I need more parts for my car (hopefully he won’t have to work on my rust bucket again).

THANKS KURT!

I was stressing, I needed thick head gaskets becuase I was getting a little bit of valve lash on my 462 cbi strocker Chevrolet big block. No one had them from Auto Zone, Pitboys, Car quest, Napa, Absoulutly no one. But advanced did and they where very nice and friendly people.

Bought a battery for our 1990 Mazda MPV van. They even put it in for me, without charge.
These guys are great and prices are great also.

I was in your store today to buy a distributor cap and rotor I was helped by a young woman not sure of her name but her hair was two different colors that's how I'm going to describe her not knowing her name her hair did look nice though she went out of her way to help me I had a coupon on my phone and did not know how to bring it up she found the coupon loaded it on my phone rang up my order and also said thank you and have a nice day on a previous visit I was helped by the other gentleman that was there was shorter black hair I think he's probably a student once again great help from him I was trying to find a horn for my boat there was not one on the Shelf but he asked someone else and sure enough they had one in the back I will shop at your store again thank you Blair Nelson

Staff is knowledgeable. If they dont have an answer they find answers for you. I really appreciate the staff in Big Rapids.

Was searching for rare battery terminal mount. They had it and it fixed even more than expected. Very helpful staff.

I go here a lot and it's always pleasant service is great

Ordered online picked up 20 mins later. Amazing service

Great place!!! Quick service and very helpful staff... thank you

Found what we needed and service was good.

Fast courteous service really nice people

I ordered my parts online at home and picked them up in store when I was already making a trip to the grocery store and they had all my parts ready to go

Always, on Point w me. thank u

Great customer service!!!
And they had what I needed!