815 storage

Jesus is very thoughtful, helpful, & forward thinking, & kind.

He let me use some moving blankets
For my return trip that were much needed.

If they have the space available,
You'll never regret renting here.

Thanks again for all your help, including Gio !!

Current owner of the facility spent 35 minutes on the phone with me was very polite and informative and helpful..

Previous managers and employees had contacted me in regards to my unit being passed you wanted my personal credit card number over the phone when they no longer on the facility this was on March 5, 2021.... How to get into the personal account through 815 STORAGE and tell me what I owe and how much late fees were and told me my son was gonna be auctioned off immediately if I did not make a payment. Which are after speaking with the new owner that was totally incorrect.

Everything that they had indicated to me was false.

Almost always easy to contact & definitely easy to do business with.
Friendly customer focused diverse staff.
Been a regular customer for almost 15 years now. I've definitely seen many changes, good & bad.
Please continue with the thus far wonderful customer service as well as affordable units.
I'm happy to refer folks & potential new customers to 815 Storage! 😁👍

The new owner has really done a superior job renovating the facility thus far. There is a wonderful warm welcoming presence when you enter the office. They follow the Covid restrictions to a tee permitting only 1 guest at a time in the office and providing multiple sanitizer stations for safety and require everyone to wear a facial mask. The new security system makes me feel very safe storing my personal possessions and belongings. The rates are the BEST in town hands down! I enjoy have an all interior storage facility because I do not have to deal with rain or snow. And I thinks it's pretty amazing that they can store car's, boats, ATV's, snowmobiles etc. They also offer a retail line of tape, bubble wrap, boxes, mattress coverings of all sizes and even cold drinks like bottled water, Gatorade's, soda's and chips and candy bars. You do get thirsty when you're moving! Great job Rockford Storage I am proud to be a tenant! Use my name as a referral and get an instant discount on a new unit!

My Mom Rents a Storage From this Place September Last Year And The OLD Employees were very Unprofessional Since Jan2021 A New Owner Came in... (Julian Todd) Setting up Phone & Security Systems , Waving Fees To Renters Which is Great👍 Due to the Past employees messing up accounts. The Storage is Now Open Monday-Sun With A new Worker.

The guys that work there are so awesome! Not to mention the business dog "Roscoe" My experience was great there!

This storage place is nice and clean, employees are very nice and welcoming.

she's very polite and treat us with the most respect

Jennifer was very helpful. Thanks lady

Best IN THE 815!

This place has great service

Great prices

0 stars if you ask me the owner of the whole place I’m not sure if he still is but he goes by the name Michael Royce montrief my wife use to work for them never rented a storage from them but we rented a few properties from him and when I say scammer bad businessman I mean that he had us living in a property that was not up to code and we got put out of there by the city and since we had no where to go and rented out a hotel that my godmother paid for months we left our belongs there at the property go to the property to check on our belongings the next day I suppose he had some peoples go over to the property so we called filed a police report they should be ashamed took all of our things worth money kids gaming systems clothes shoes tv etc there’s a lot more to much to name so we sued him and was granted my wife last check which he still hasn’t paid and this happened in 2016 so now living this life in 2023 is a struggle for me as well as other people but I’m going to count everyone’s blessings and also Michael Royce montrief I hope you reap what you sow God Bless