LOFT Outlet

The staff was very welcoming & consistently checked on how we were doing throughout our time in the store! The promotions were great and the clearance section was full of great items! Will be visiting again!

Love to shop here! Great customer service!

Excellent clearance racks, very helpful staff, I'll definitely be back

Was clean but not my store

I was at the Loft store in the Town Center to return a gift from my boyfriend. It was on a Sunday November 14th between 4 and 5. I wasn't acknowledged they were busy at the the register with customers. I had a nice top with the tags on it for 39.50. My boyfriend gave it to me out of celebrating 10 year Breast Cancer Survivorship. I assumed my boyfriend got it there at the Mall. I was told by the dark haired lady with glasses on that the top was from another store and couldn't be exchanged or refunded. She gave the top back to me never smiled or anything. I was trying to exchange it for a bigger size. They were not very friendly there. I have heard they aren't very friendly.

Employees seem to be rude and stuck up. I work in the mall and noticed something as I was walking by, went in to take a look real quick on my 15 minutes. I spoke when I walked in saying hello, not once was greeted or got a response. Just dirty looks.. first time in and was interested in shopping there, but not so much anymore.

The employees are rude! My daughter and I were not greeted, was not asked if they could help us and would not let us try the arm load of clothes we had chosen. They had already closed down the dressing rooms. They did not apologize or even ask us to come back. We felt like we were not welcome at all. They looked down their nose at us. They lost a big sale!