Richmond Superior Court Clerk

I would like to give a shout out to Kimberly Howard for helping me look for something that was taken some time and she did it and was very nice and helpful to me she was awesome so thank you for your help. Clerk of court office.

The clerks of court made my jury duty experience more knowledgeable and bareable.

I am new to Georgia, and I have been in the process of getting my name changed for about a year now. Ms. Charlotte was so sweet and helped me with everything I needed! Thank you so much for your help.

Clean. Friendly staff

They are very INFORMATIVE or WELL VERSED!!

Took a while. There should be a clearly defined process for getting a Trade Name.
Go through security, keep straight, office is on the right. For Trade Names...first- make a right after entering the office: go to the Real Estate section. You will search the four trade-name books to ensure no duplicates. Afterwards, exit real estate back into the main lobby. Present the form from the website or they will provide the form.
You will pay a 3% surcharge if not paying cash. They will ONLY notarize forms produced by that office. I would suggest going to Anytime Notary services at the Cybercenter, on the 3rd floor at the Clubhou.se.

Real disappointment

I have tryed to called for a few week to get my ticket handled. No one answer the phone and when I do get someone they send me to a automated message system that just hang up the phone.

Jury assembly is rude to tired hungry jurors literally yell at people here against their will, locked in a room. The attitude in the voice is what I'm talking about.

Anyone I speak to are extremely rude and love cutting you off in the middle of speaking just to not be helpful, add more rudeness and act as if their above any tax payer that is the reason for their paycheck. None of these people care or want to do what their technically there to do. We the people are obviously trash and don't have rights in their eyes. I personally have been failed by our government. I was punished for almost being killed by our county. Was hit in head with crowbar and because it was 6 of them and 1 of me and me spending 5 days in comma and brain surgery to keep me alive I go to court cause they lied while I'm dying on concrete and I get probation and a fine while public defender knew all my facts. These people don't care anything about us. We have no real justice for the people.

I never once in my life had bad experience with any office or company as much as I did with this clerk office, I moved to Augusta from Washington DC and just wanted some sort of direction for business opening questions , first I’m going to say I tried calling the number and all I got was them hanging up , and eventually started going to straight voicemail, as if they either blocked my number or somehow unplugged the office phone to not receive calls which is ridiculous, so I go down to the office and the clerks are so rude and dismissive to the point where it’s almost feels like it’s on purpose, I was a huge investor that eventually would’ve helped Richmond County and provided so much better and simply the clerk office employees blew it, like I said to whoever reading this I never once experienced anything like it , it was so bad that me and my business partners have actually chosen to move to Atlanta for further investments. I feel bad for anyone that lives in Richmond county that has to deal with them, cause it honestly feels like they don’t care if you report them or if they get fired either.

SO for a court that had gone 100% paperless, digital, their workspace has become a safe haven because if they talk to the customers the way they do over the phone, in person they would be getting paper work filed ON them verses filing them. Customer service is NON-EXISTENT. For example, insider terms and acronyms are not common knowledge to those that don't work your field everyday, so when a customer doesn't know a meaning or definition, that's the opportunity for you to make your job easier by simply explaining, but you belittle and waste time. And to increase tensions, instead of communicating like a mature adult the CLERK hangs up in the middle of the call. If and/or when I do get the opportunity to be present, I want the same "safe place" energy. The whole operation needs a revamp. Where is the repercussions for such service? Clearly there are none considering there are so many post just like mines. Another example of how the system isn't for my people.

The staff in this office lack customer service and the office is ran poorly. They make up recording guidelines based on how they feel on a particular day. The management lack leadership skills. They don't have a 2.6 rating for no reason. The real estate department is ALWAYS behind.

Some of employees in the clerks office are very rude & nasty. It’s as if the customers/citizens of Richmond county are beneath them. They don’t value our time & sit around laughing & joking. Avis Beard should not be working with the public. She is very slow, rude & disrespectful.

The entire Richmond county system need to be fixed, and either hire new ppl or retrain the ones they have on what tax payers money pay for. Without tax payers they wouldn't even have jobs.

No one in the ticketing department is helpful. They overtalk and are rude as hell. Just spoke w/ some idiot who was supposedly a manager, whom was not helpful at all