T-Mobile Authorized Retailer

I came to this store after the store outside of the mall sold me a defective phone and then refused to replace it. The representative named Luz was amazing she helped me get it all situated. We were able to return the defective phone and I left with a working 15pro and a free Apple Watch. I highly recommend this store and please stay away from the store outside of the mall. When you come here ask for Luz and she will definitely take care of you.

Luz was exceptional and courtesy in her assistance with warnings and nonessential apps. She declined a tip. Your reputation as store is greatly enhanced by ger being your employee.

I’ve never had any problems with this location, they’ve always addressed issues professionally, and quickly! A while back ago, I also traded in my S22 for an iPhone 14, and that went smoothly! 😁

Carolina and Kim were so helpful! I switched from AT&T to T-Mobile and got 3 free Samsungs 23’s with 3 free watches included! My 3rd line was free and to top it off the home internet is AMAZING! For only $30 goodbye spectrum and hello T- Mobile!! Thank you Carolina and Kim! I’ll be telling my friends to come see y’all!

Had an amazing experience with Tmobile today. The assistant manager Luz was really helpful and had a great personality. She deserves a raise.

Stopped today to upgrade my phone. Had one of the better experiences with the sale girl ( Luz). Would recommend asking for her to anyone looking for service.

Luz and all the staff were very helpful and contue to help me as i am hoping to keep T-Mobile's Internet! Very happy with the Flip5 phones!

Luz and Kim did a great job setting up my phone and moving all my stuff over. Even left with a free Apple Watch!

Leslie our sales representative was awesome! We had a great experience.

Everyone there was "Amazing!" Irene E. Was super amazing! Made me feel like talking to friends. 😁

Luz was wonderful she helped an old man out with his emails very nice young lady thank you

The most professional sales associate I've ever dealt with.

Luz is amazing! If you need ANYTHING go see her!! 🩷

Kim & Luz were very helpful! Love there service!

Jenny and Luz was the best, they were very helpful and kind.

Very helpful. every time I go for instructions, or ask how do I do this or that.

My experience is this store was what I was expecting. Jefferson and salud was able to set me up and move all of our family pictures over to our new devices . We thought moving 5 lines would be difficult but they made it extremely simple. This is the T-mobile next to biglots/las palmas.

Enjoyed being assisted by the wonderful employees in this location! Definitely recommend to stop by! Overall had a great experience and was greeted with great customer service!

Anibal Vargas, Sales Manager, assisted me with troubleshooting my issue, and he was knowledgeable, communicative, and friendly. I would be happy to do business again with this store.

Thank you all for helping me out today. They are very knowledgeable and friendly.