Mattress Firm East 23rd Street

Mr. Ryder was very professional and knowledgeable got the the best deal for my money. He is courteous and listened to me so I could decide the mattress best suited for me while inputting his intellect on a better choice. Thank you Mr. Ryder I was anxious and apprehensive but your kindness and compassion put me at ease with my choice.
Also the store was immaculately clean and displays of mattresses easy to identify. Easy and accessible thank you Mr. Ryder

Wonderful experience! I was impressed by how personable the team members were. They helped get the right mattress for us based on our specific needs and it was for a better price than we ever expected! We are very happy with our choice to shop Matress Firm.

Very nice store. The associate working by the name of Annah was absolutely fabulous. She was kind, friendly, knowledgeable, and very helpful. It is because of her and her professionalism I chose to purchase a purple mattress from this store. I usually dread shopping for any high dollar items like bedding and furniture due to the pushy and incompetent sales people you have to deal with, but this experience was just the opposite. I actually enjoyed buying a mattress and a few more items this store. Highly recommend this mattress store and Hannah. You will not be disappointed.

Annah was very helpful all the way threw the process of buying a queen adjustable base and mattress. I need support for my back n neck due to a fall and she showed me what helped her. . The great thing was she gave me several option, ideals and did not try sell me Costly end things i did not need. She was very supportive and reminded me i could change in a certain time from and what cost i would have if i wanted to go to a bigger suze or better upgrade.
Thank you so much for your time on phone and the time in store.

Salesman was very helpful and professional and my wife and I were able to get a very nice bed for a great price. Everything went easier than expected and we are happy with our selection

Tadd was wonderful to deal with. He was very helpful and knowledgeable of all the mattress brands. He wasn’t a typical pushy salesperson at all, allowing us to browse and try out each mattress, while being available to answer any questions we had. I highly recommend this store.

Annah was a breath of fresh air compared to other salespeople. She was honest and kind, while also working with my budget. She had great advice and made the process so fast and easy. We were in and out in an hour!!

I love buying at Mattress Firm! We received excellent customer service! We were able to pick up everything we needed the same day!!

Annah was a great salesperson. I walked in with no intentions of making such a large purchase today but she listened to all of my issues and concerns and was able to recommend some options. She took her time with us while we narrowed it down to two mattresses and explained the 120 day trial period, the difference in the adjustable bases we wanted, and the delivering process. She paid attention to my love for ridiculous amounts of pillows and gifted one to me after our purchase! I’m so glad I met her!!! We had been in the store in 2018 and I can’t say I felt the same way about our last salesperson. Our bed didn’t last as long as it should have but we are glad we upgraded and have invested in our new bed and adjustable base. THANK YOU ANNAH!! There were other customers that came while we were narrowing things down and she was able to take care of them quickly while still keeping attention on us. We appreciate everything she did for us tonight.

Greeted warmly when I walked into the store. Annah was very knowledgeable and helpful. She showed me several mattresses and explained the differences. She was not pushy but helpful in helping me to find the best fit for me.

Annah was great helping us out,we took our son to let him choose his mattress for the first time and she was very pleasant and patient with him. He is Autistic and sometimes isn't always very cooperative but he thought she was awesome and in his words " deserves a raise". She brought you a new customer for life

Annah, was an absolute gem to have a sales rep today!
She was so helpful, funny, and easy to talk too! Second mattress from this location, and after having her today, I will definitely keep going back.
Shout out for Todd, for pointing us in the right direction and getting our second option pulled out and set up for us to try.

We had absolutely incredible experience! Kiera is the best! She made sure we are happy and get what we are comfortable with! Very caring, very kind and so helpful. We love our mattress so much! I'll go back! Thanks 😊

What a great experience! All associates were beyond helpful and attentive to our needs when purchasing our new mattresses!

Kyra was very knowledgeable about the products they sell. She explained the differences between several different brands and helped us get the best deal possible. Thank you Kyra for your assistance.

If I could give more than 5 stars I would. I had been trying to get a used bed, probably a lumpy and not the greatest quality for a week now, any bed I found, I struggled to get it to my home. I walked into Mattress Firm this evening as an absolute last resort, told my hubby there’s no point, we won’t get one from here. Immediately opening the door Annah greeted us making me at least feel comfortable walking in. I done my application for financing, wasn’t approved for it. However Annah was determined to get us off the floor today. We gave her a number, she took us to look at a few different beds. We were just about to walk out as she told us she had something else we can discuss. Annah made it happen, guys. We walked out with not only a mattress, but a frame as well. I can not thank her enough- aside from the point my husband gets to say ” I told you so”🙄🤣. To Annahs manager, this lady is the upmost kind person I have ran into since moving to Florida. With no hesitation I will recommend not only this store, but Annah for anyone needing a bed. I’m not sure if she’s due for a raise or promotion, but she definitely deserves it.

Super helpful in helping me find the right pillow. Loved that the salesperson didn’t try to push us to buy a new mattress and focused only on helping me find what I came in for. Left with a new pillow and will return when we do need to purchase a new mattress.

Annah was amazing! Went in to look, walked out with a new bed & pillow! Be sure to check them out before making final decision. She walked us through what we needed.

I had a great experience.Kyra was so knowledgeable with all the mattresses I have found the perfect mattress with Kyra’s help.Thank you! I will definitely be back and recommend this store to my friends

Tadd is amazing here. He did an incredible job helping my parents through the whole process of buying a mattress. Then went above and beyond by coming by their house just to help them get their adjustable bed working and I know it meant the world to them.
Good on ya! 🤗