R & H Mechanical

Competent, Professional, and Chris Jacobs makes R&H a standout Mechanical Contractor.

I had the opportunity to work with R&H Mechanical on a full condo remodel (down to exterior framing) in Vail Village. The Building was built in 1972 and has had several upgrades over the years complicating the hydronic baseboard radiant heating system. Since this unit is above the unconditioned parking garage, I also wanted to add hydronic radiant heat throughout the unit to address the chronically cold floors. The kitchen, bath and bedroom locations changed in the new architectural layout, requiring new routing for kitchen exhaust, all bath exhaust fans, mechanical controls, thermostats and hydronics.

I interviewed several other contractors (PSI and Skyline) who seemed like good companies and competent to complete the work that I needed done. However, the deciding factor for my decision was meeting Chris Jacobs, Account Executive for R&H. He is completely next level in his approach, solution design, and overall management/ownership of a project. While I have some experience with radiant systems, Chris is truly an expert and helped design a two stage system with Warmboard-R above slab radiant panels, Runtal radiant baseboards, and Ecobee thermostats. He was also able to design a system that hid all mechanical controls (actuator, mixing valve, manifolds, and distribution) in a small hall closet so that we could maximize the architectural layout of the new space. Throughout design, he was patient and worked with me to weigh the cost/benefit of various systems and approaches that we could use in this system.

Throughout our mechanical system build I had numerous interactions with the R&H team. On several occasions in the construction process we damaged new and existing radiant piping in the slab. On each of these occasions R&H came out and was able to fix the piping on the first visit. I know small fixes like these are frustrating for trades as they take the team away from other jobs, but the guys always made it happen which makes all the difference for a contractor when time really counts. I wrote many of the guys names down as they worked on our project and have to give a big shout out to Joel, Ben, Ramon, Timo, Scott, and Marco who all worked together to make this project happen in a short amount of time.

Another big challenge that R&H worked through was Kitchen exhaust venting and bathroom exhaust venting. Both Chris and Scott spent a great deal of time evaluating and crafting a routing strategy that would vent the kitchen exhaust hood above the new kitchen cabinets to the exterior with a custom fabricated rigid duct.

I've worked with many trade partners over the years, but i was truly impressed by the commitment and execution by the R&H team led by Chris. Thank you for the great work!

Jake is great to work with! We have a complicated HVAC replacement and he handled everything from the design to the final inspections!

I cannot say enough good things about this team. We had a CO leak, our furnace was red tagged. They were there the NEXT DAY to evaluate, and the furnace was in by the end of the week. While doing the furnace, they also replaced the hot water pipe, set us up to add air conditioning and other work and did not charge labor hours. They are extremely fair, fast, carry the best brands, and tailor their response to your needs. Highly recommend them! They went above and beyond to make sure the mechanical room was up to date. Pricing is extremely fair considering the excellence of their work.

Dave and I just wanted to send a note to thank R & H for the fabulous job they did in installing our central air. We had a quote from another firm as well but we chose R & H and we are glad we did.Their/your employees were fantastic and respectful of our property, and easy to communicate with. We were traveling when they did the installation so we did not meet the entire crew but we had the opportunity to meet Luke, the superintendent, and Brian, the start-up technician both of which were obviously well-experienced. We saw Luke again during the city inspection - very professional and, once again, it was obvious he had a great professional relationship with the inspector. In visiting with Luke he spoke highly of R & H and its management, to us that reflects on the core values of a company. These are important characteristics of a trusted company. We would not hesitate to recommend R & H to anyone and please use us as a reference, if needed.

Brian Bahr, in particular, was a gentleman in presenting our options and associated costs which helped us to make a more informed decision - his communication skills are above and beyond the typical customer service you receive in most service or construction industries. On a side note, we are fortunate to have Brian and his family as our neighbors.

Great job to all!

I had my water heater die at my Airbnb while guests were staying there. When I talked to one of R&H’s competitors, it looked like it was going to be a 1 week wait for a new heater and then install it. R&H had the new water heater installed the very next morning. I still can’t believe it. They saved me from disappointing two separate upcoming guest reservations with no hot water. R&H is the best. Preston went above and beyond.

This is by far the best HVAC, Mechanical company in the valley. This company is like a big family with decent people who really know their stuff and very honest. They have on staff engineers, sales teams, installation teams, service teams, and technicians with 20+ years in the business who really know their stuff. There is a reason this company has been around so long. They are a trusted company with a long list of dedicated customers who use them exclusively, including Vail Resorts, Marriott Hotels, Sheraton Hotels, and literally thousands of high end home owners.
With a staff of 100+ employees, R&H is the largest company of its kind in the valley.
How do I know this? I am a technician at this company so I have firsthand knowledge of what goes on here. If the management finds a dishonest technician they are fired on the spot. We are the only company who has in house training and sends techs across country to specialized training classes with manufacturers of the products we service and install.
I've worked with other companies and NONE compare to R&H.
If you are looking for the best service in the Valley, call R&H Mechanical.
If you want cheaper service, call joe blow with a truck...then call us to fix it later on...

They just replaced our hot water tank, they did a great job- they were on time, their work were very professional and they cleaned up. A two thumbs up for R&H and there tech Ramon and his helper. 😎👍👍

Came out to investigate lockout on my boiler. So helpful, friendly and even stayed to help with a few small plumbing needs. Thank you so much!!!

R&H Mechanical addressed our issues super fast, were very knowledgeable and we appreciate the quality customer service we received.

Kevin fixed a serious leak at our hotel so quickly it was amazing. Awesome tradesman.

Great place to work, and a good place to proform work for you.
Thank you R and H mechanical..

It’s good

Pretty disappointing and I won't be hiring them again. I had to work and my mom was present for the inspection. I just wanted to have my unit serviced. They were supposed to be there at 8 am and were not there until 8:20. They told my mom that my programmable thermostat was broken and needed replaced. I find that odd when I hadn't had any issues with the thermostat. They then replaced it with a non-programmable. He was on the phone twice with other customers, not just quick conversations, while at my home. I asked my mom to see how much it would be and he said he couldn't give her a cost. Said it would be 2 hours of labor and the cost of the thermostat. He left around 10:15. I received a bill a week later for 3 hours of work, a $25 trip charge (that was never mentioned) and $70 for the NON- programmable thermostat. I called and they claim they have gps and he was there for a total of 2hours and 20 minutes, so they revised the invoice for 2.5hours. Also, I can purchase a 7day programmable thermostat for $30 and a wifi-connective programmable thermostat for only $100. Their thermostat was severely overpriced and I'm mad that I had to go out and buy another thermostat on top of this one that actually has the functions of the original, that they took so I couldn't even reinstall it.
After speaking with others, this seems to be their typical MO, which is quite unfortunate.

Horrible service for my parents! They left them without heat for multiple days then have the balls to send them this email that says "Well here's the real bad news for 2024!!!!!" and attached an invoice for $1,800??? Run away from this company!!!!

I foolishly ignored the dozens of reviews about this company and asked them to help us fix a leaking humidifier. They stopped by, said the humidifier was fine but we needed to replace the pad. So we thanked them, went to Lowe's, and bought a new pad. We never received an invoice but a month later received a statement claiming a past-due balance of $160. They never mentioned a trip charge to help diagnose the problem, certainly not a charge of $160.

Terrible. Called them out for broken a/c. Tech spent 5 minutes looking at a/c and wanted to replace motor when the condenser had visible deterioration. We asked for an estimate for a new a/c and he said they couldn't get to it for 3 months, so he'd just replace the motor. Never heard back with an estimate for the motor or a new unit after a week.

The bill did arrive promptly, and the tech tried to bill us for 2 hours of service when he wasn't even here an hour. The billing department agreed to reduce the bill to one hour when I called them out on it.

I have not yet had service from this company so I am not able to speak to the quality of their work. However, their customer service is TERRIBLE! I sent a request for service through their website on 9/2/22 and finally got a response by email on 9/21/22. 19 days! Ridiculous. I called once during that time and left a message to which I received no response. And now they tell me they will book my service in October or November and will let me know when they have a date.