Sterling Federal Bank

If I could give kathy 20 stars I would. She helped me open 2 cds, and a checking acct. I was with 5/3 Bank and they ticked me off so I pulled all my money from them and came here. Kathy was STELLER .

Those women at the Morrison Branch are so nice and very helpful. Jessica went above and beyond to help me today.

Kathy & Yasmine did a great job helping me! Their customer service was second to none! Thank you!

Kathy & Gretchen at the south Bank on Galena went above and beyond to assist me with paying my mortgage via the app. Their patience, assistance, kindness, and attention were very much appreciated. Thanks Ladies.

Kathy did an amazing job helping my husband and I with our banking. Kathy is a very caring and sweet person!

Lorena is always kind and happy even when you make here stay a few minutes late printing papers. Thanks for always going the extra mile.

Thank you Teresa and Sarah for helping me yesterday! I appreciate it very much!

Andria at Dixon North branch is great! She has helped me tremendously over the past months.

Went into the bank and a wonderful lady named Tiffany helped me. She was patient and helpful. In a world of fast paced atmospheres it is nice to have friendly professional customer service. Well done Tiffany and Sterling Federal Bank!

Brandi Reeter did a phenomenal job of helping me determine which type of account best fit my needs. She opened the account, collected my signatures online and sent me the documents by mail. The time Brandi saved me by not having to run back and forth to the bank was greatly appreciated — as I travel for work and the time I have at home is valuable.

We recently stopped to take money out to pay our property taxes and Heather P helped us. She told we could just pay them there and save us trip to the court house. She was very informative and friendly. We so appreciated her knowledge and great customer sevice.

Sterling Federal Bank is absolutely fantastic! their mortgage officer name Angela Perna took care of us nice and briefly. She well explained to how the process and upcoming is going to be. I recommend her to anyone who seeking to a mortgage loan

Just had an appointment with Angela Perna and she was GREAT! She was very patient with us and explained everything to us very well! Would definitely recommend her for your loan officer!

Giana Berry was very helpful with pointing me to the right direction with what I needed and provided excellent customer service. She is definitely a great asset to your bank and deserves to be promoted.

Dawn Avila is definitely my go to girl. We were both having a rough day and I had about 5 transactions. She took care of me like a boss, as we both vented to each between transactions. No more drive thru for me, too many new people that lead to mistakes. Thank you Dawn, you are much appreciated !

I had a fraud situation earlier today and after multiple calls and some frustration I talked to Jinette and she was able to resolve everything quite professionally and also in a friendly and courteous manner. Thank You Jinette

My loan officer Angela Perna helped me achieve my dream of being a home owner.
She was attentive and aggressive on my behalf. She kept in communication with me till the very end, i was never in the dark about my status.
She went far and beyond for me and i appriciate that so much.
The tellers here are so nice too, they talk to u like a human not like just a customer. Iv never had a bad experience here personally and iv ben using this bank for 5ish years now.
Thank you ladies 🥰

Sterling Federal Bank has been absolutely fantastic to work with both personally and professionally. Ed Wolf and Becky Eberle have been wonderful helping us get our business established. We would highly recommend Sterling Federal Bank!

Posting for a family member. Kathy Medema was phenomenal and very helpful and informative with all the questions and concerns she had. Thank you for the great help!

Sterling Federal went the extra mile and congratulated me for being in the news.