AutoZone Auto Parts

I started off by calling to ask about struts and wheel bearings for my Toyota. Rickey told me to come in for a better conversation. Originally, my plans was to order from rock Auto online i just needed help finding the right parts. Rickey Hawthorne provided me with the best customer service ever, he found me a mechanic that happened to be in the store, I was able to purchase my parts with the mechanic discount. The mechanic also said he would repair my vehicle at a”playa discount” which was over half of what I was originally quoted from another mechanic. When I tell you I’m so grateful that I ran into Ricky that day he was most definitely the MVP of the the day for me. Thanks again RICKEY HAWTHORNE for all your patience and help…

Stopped off to get some touch up paint for my RAV 4. Katrina was very astute in helping me locate the numbers to make sure I got the right color. Applied it and it matches perfectly! 5 stars from me!

It was shopping with an experience, particularly memorable because of Jamie's very friendly and insightful nature. He ensured that all my questions and concerns were addressed

Thank goodness this shop was so close by when our maintenance light came on. Super nice guy came out to read the code and we determined all was well so we could be on our way. On the printout it explained how I could clear the code myself and it worked!

Got my windhield wipers installed here. Very friendly and fast customer service.

I got wiper blades they put them on and they are nice employee

Tom helped me to find and and buy a brake light. Allyson helped me to install it in no time! Everything went so nice and smooth. I appreciate you Allyson and Tom!
I have been their customer for 25 years and they always impress me!

I went to the store on south 6th street in Springfield. It is currently very cold outside (feels like a temp of 10 degrees) and the team here made multiple trips outside to my
Car to check the starter, alternator and battery. We found out that I needed a new battery and they got me one and put it in on the spot. They were very friendly
And helpful in this store and I recommend anyone in Springfield Illinois area go see Oscar and the team here for help.

I stopped in at the start of the ice storm Thursday for new windshield wipers. Charles and Oscar were so helpful to help me get the right size. Oscar even installed the wipers on my Spark in just a couple minutes in the pouring freezing rain! Highly recommend! Super helpful staff and great customer service! I'll be back to this location for sure!

This staff at this store are amazing! I am a emergency worker from out of state who came to Illinois in a contract assignment! My car battery went out and I took it to a car repair shop the day before where they didn’t have my battery in stock. I went to another auto parts store where they again didn’t have my battery in stock. Thankfully my third attempt was beyond successful. The boys down at store store # 2659 not only had my battery but their customer service was above and beyond. Kurtis helped me remove my old battery and replace it with new one which saved my time, money, and stress. He did it with a smile on his face. The manager also came out to check that my car started and I was all set. While I hope that I won’t have anymore car issues on this assignment if I do I know where I’ll be coming back to. This staff really treats you like family here.

Going into Auto stores can be very intimidating for me HOWEVER Jamie made todays visit very pleasant! He helped me replace a brake light and refused a tip. I learned so much in my short trip today Jamie is very knowledgeable and kind. Thanks Jamie!!!!!!

Walked into the store on sth 6th street on 2/11/23 around 2pm and was immediately greeted by staff. I was checked out by a gentleman with longer hair(I think his name was Brandon). Extremely courteous and professional and could just tell he enjoyed his job. It’s hard to find good work these days. Autozone is lucky to have this guy!

Huge thank you to Oscar for his assistance in selecting and installing a new battery. He was very honest - putting my financial needs as well as my vehicle's well-being over just making a sale. Upon seeing my Florida license plate (I'm new here!), he also took the time to educate me on maintaining the battery in winter time. And finally, he recommended a few trustworthy mechanics and repair shops nearby should I need them in the future. Very happy with my experience (8/31) and I will certainly be back!

My car battery died about an hour and a half away from home so I called them and pulled up to the store. Charles was very friendly and welcoming. Jamie also helped me replace my battery and was very patient even going out of his way to lead me to where I needed go afterwards. Great customer experience 👍👍👍👍

Oscar and his coworkers provided outstanding service today
They tested and installed a new battery for my Jeep free of charge.
They were courteous and friendly
Highly recommend this AutoZone because of the service they provided today. Thank you

The store manager Oscar was able to help me quickly and efficiently. I have little knowledge about cars so I was very happy to know Oscar was willing to help me out. He made sure it was the correct headlight that was out. Then he was able to pick out the correct headlight and he even replaced it for me. I'm so grateful for the service I received.

Oscar and Jamie were so helpful! I needed a new battery and I had it replaced and I was out in less than 10 minutes. Highly recommended!!

Tim and Oscar were so helpful & kind. I went in to get a bulb for my brake light. They offered to switch it out for me. Made it all super easy. Great service, thank you.

Had to get a new headlight for my Cobalt. Brandon helped get me squared away with a new light, and even installed it for me on site. Thanks so much to the AutoZone team for being helpful!

Stopped at autozone on my way home cause my windshield wipers couldn’t work cause they were hitting each other Oscar came out and looked at them and knew what was wrong immediately He went inside and grabbed some tools and made some adjustments and they were good as new. Everytime I have needed something for my car everyone there is always so helpful I really appreciate the the honest help they have given me. They will continue to always get my business!!!