Kroger Pharmacy

So in the past, I gave Kroger Pharmacy at this location a very low rating because of an employee I felt was being rude. And I just want to say, the last few times I’ve been here, they have been very professional, very nice, very informative, and all-around I’ve gave very good experiences, So I just wanted to give a shout out to improvement of customer service to all of the pharmacy group!

Best pharmacy, because of their staff and ability to rapidly fill prescriptions, and grocery store in Southeast Texas due to their massive stock, large selection of fresh foods, low, low prices and everything always seems to be in stock. Their floral department has beautiful, fresh flowers and will make a custom arrangement for you right on the spot. The management and associates are certainly why this Kroger is the grocery store in this area to spend your hard earned money!

Friendly and willing to help. The ONE time I had an issue with the person in drive thru it was handled with care and the situation was resolved. ♥

Best place to pick up your medicine without the hassle, I was getting my refills from Walgreens but I had enough with it because almost everyone goes there and the lines are always long. But Kroger I'm in and out of it quick! Thanks everyone <3

Great pharmacy, with very friendly employees & pharmacists. Love this place.

Great experience

No issues here.

🙏VERY💖NICE🇺🇸PEOPLE...

The Best!!

Very friendly staff

People there are very nice and helpful, but like many other places, it appears to be understaffed.

I will pay a higher price and go somewhere else. They are rude and didn't want to fill my prescription because it wasn't time. I don't have insurance, so I can get my medicine anytime. After telling them that, they said they didn't have it, and they couldn't get it. I called their competitor and transferred my prescription. They had it filled within a couple of days!

Kroger pharmacy elderly man doesn't know how to use speaker phone at the drive thru. This man was unpleasant and rude doesn't know how split pay works since I was charged the wrong amount on my card. He needs to be written up/fired at best.

If I could give 0 stars, I would! My husband and I travel and I take medications, 1 being a controlled substance. I have used Kroger Pharmacies all over and I do it for the fuel points. I had my doctor call into the Kroger on Dowlen St. in Beaumont, Tx. Picking it up, was told that our address is too far away and the doctor is too far away and was given a hard time about picking up my medicines. I informed the Pharmacist-Mitchell, that is not a law and he said no it's not, but we only give controlled substances to our local people. I am pulling my other 3 medicines from them and might even not shop at Kroger period!

Don't say I didn't warn you. I get it that maybe you see the prices are less at Kroger Pharmacy. But, listen, if you even want your prescription then pay more and go elsewhere. I have had nothing but frustration dealing with Dowlen Kroger Pharmacy. From not filling the RX unless I pester them (for days) to hearing the manager discuss me negatively when I called a second day to inquire to having an employee tell me to my face they hadn't even considered my transfer RX after it had been there a few days. I went to HEB pharmacy and they blew my socks off with promptness, courtesy, kindness and attentiveness!