Public Storage

Just signed up for storage at Public Storage and had a great experience with Dana. She is absolutely the best. Made the whole experience so simple for me! 5 stars for Dana!

After having a HORRIBLE experience with another storage company - it was a relief to receive some of the best customer service I have experienced in a long time! Dana (5 stars!!!) @public storage in Brentwood is personable, helpful and so kind! The storage facility is clean and run very well by people who care. I always find carts available when I show up and the ability to use an app to open the gate and the doors, is so convenient and useful. I got a great price for our climate controlled unit online and because of the onsite team and the great experience we've had overall with Public Storage, we will be holding onto the unit for awhile. There really is not comparison - this place is top notch!

Have been storing here for several years and it’s been a wonderful experience. The place is clean, safe, and secure. Wouldn’t recommend anywhere else for your storage needs! Dana is the best and has been so helpful!

Dana is absolutely wonderful! From the moment we arrived, everything was excellent. Dana exemplifies superior customer service 👏 we really appreciate you Dana!

Dana was absolutely terrific, a superstar of customer service! From the moment we entered to the minute we walked out, she was friendly, welcoming, professional, caring, kind! She helped us to set up the rental, showed us to our unit, explained how everything works. With her, everything was fast, simple, and stress free. The property looked very well managed/maintained, safe, clean, well equipped (elevators, moving carts, shipping supplies for purchase). They even have an app that let‘s you open the gates and doors! The rate was also great. Hoping it won’t go up to much and to soon, like in other places. Overall, we were very pleased with our experience! This facility is A+, however, I believe, the real star there is Dana, she made us feel like we were true VIPs, she is AAA+++

Simply the best! Honest, friendly, reasonably priced. Their secret weapon is Dana who is A+ at customer service! I just finished renting a unit from them for a year. The rental, maintenance and then closing out the unit were seamless and hassle free. I will definitely use them again. Thanks!

I had a great experience with Simply Self Storage, thanks to Dana! She was incredibly friendly and patiently answered all of my questions. Her excellent customer service made my storage rental process smooth and stress-free. I highly recommend Simply Self Storage, and Dana's exceptional service made all the difference!

We are back again at Publix storage in Brentwood, Tennessee! Once again we could not be happier with the service that Dana has provided for us!
She was so patient and helped us get the best price and service we could ask for!

Dana is AMAZING!!! She is so knowledgeable, helpful and made me feel incredibly welcome - thank you! I love how transparent she was about pricing so we knew what to expect. We're new to the area and she helped us find the right size storage and every time we come by, she always greets us with a smile on her face. Thank you so much!!

Great customer service. I read other google reviews before deciding and then filled out the application online. They called me back immediately to see if I had any questions. I went in the next day and Dana was very nice and walked me round the facility. Highly recommend.

I've rented from several other storage facilities over the years for work, and this has been the best experience, by far. Dana was great to communicate with, the process was clear and simple, and there aren't the contract "gotchas" that I've run into before. Very happy!

Had a great experience with Kim who helped me at the front desk. She called ahead of time to make sure she will be available to help me with checking in if I needed it. Super helpful and very nice. Over all we have had a great experience at Simply Self Storage. It's nice, clean, and prices are great! Highly recommend!

Great storage place ! Dana - manager made it all happen so easily. She was extremely helpful to our group who were NOT tech savvy .... she was patient and kind to help us in & out. The place was all one level and all so very clean; the hours were convenient. LOVED her referrals too to w/ movers and loaders. Gavin was top notch to help us w/ loading. We checked several places ... the price $$$ was right !!! THANK YOU DANA. You get 5 stars +.

I had a great experience today with Simply Self Storage in Franklin, TN. Dana was so helpful in helping me pick out the right sized unit for my needs, answering any questions I had, and even helped me carry a few things to my unit! This place is VERY clean and I feel confident my things will be safe here while I'm away. Dana is very sweet and one of those people you feel like you go way back with as old friends. I would highly recommend this storage facility! Thanks so much Dana!

Dana was absolutely wonderful! Such an attentive and professional employee. She made the chaotic experience of moving very pleasant. We definitely will be using Simply Self Storage Cool Springs again. Also, the facility is clean, organized, and perfect temperature to keep all your person belongings!

I had an exceptional experience with Simply Self Storage! As this is my first time getting a storage unit, I was a little nervous about picking the right unit for my needs. Dana was friendly, warm, and informative. She helped me select the perfect sized unit to store my belongings. Along with the facility itself being clean and spacious, Dana was a delight to work with during the rental process. I look forward to seeing her again during move in and subsequent visits. I would definitely recommend Simply Self Storage (and Dana) to anyone looking for a safe storage solution with friendly, caring staff!

Easy to use facility. Great staff. Dana is great at her job, it feels like she really cares.

Dana has been working with me for a year and with my storage unit. She is always professional courteous and kind. She always goes above and beyond to make sure that I have taken care of personally. She never fails to impress.

We had a great experience with Simply Self Storage! Dana was great to work with. We were moving to another state and she was so flexible with our move out date. The facility is very clean, safe and secure. It is one of the nicest storage facilities we have used. I would definitely recommend Simply Self Storage for all of your storage needs.

There aren't many businesses you come across nowadays where you're always greeted with a smile by the nicest, most genuine of people who remember your name every time they see you and they're really good at what they do! This storage company will always have my business. #loyal