JCPenney

We enjoyed our shopping trip together. There was one particular male cashier that was absolutely incredible & took such great care of us, we were quite impressed with him! We had more shopping to do & went away feeling valued.

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After we finished our other shopping there was an extremely, long wait in line & when it was our turn to be checked out the other male cashier that was due to take care of us was downright rude & started helping someone who wasn't even in line & the someone that he allowed to cut in front of us asked to cancel their transaction so they could go look at other things & afterwards that cashier told us to come on up, {at the same exact time the other cashier that was so wonderful to us was available & we quickly went to his register!!!}.
The one cashier was absolutely marvelous & the other one was the extreme, exact opposite!!!

We didn't let that one bad occurrence with the one rude & lacking cashier ruin our shopping trip.
The great cashier that really knows how to treat his customers & who is doing such an awesome job made up for the awful behavior of the other one!!!

They took away our store in Huntsville, AL. I really enjoyed shopping there and now when I am in Tennessee I will always make sure I go by one. Y'all still have the best quality towels and washcloths. And that is what I bought the other day when I visited the store at Cool Springs.

My Master Stylist Deborah Ivory was amazing. I knew I wanted color but wasn't sure what color or what I really want. I told her to do what she does and she did❣

I will definitely visit her again when I'm again in Tennessee.

Are you looking for the sale of your life? How about saving some money? What about having an amazing customer service experience? Do you like having plenty of options? Then look no further, this is the place to be! If you don't like JCPenney, give this place a shot at least and I'm sure your mind will change. I recommend bringing your family and friends with you.

I didn't have my receipt fory return. The CSR called the manager who was very gracious and did some investigating online and was able to find the receipt. Kudos to excellent customer service!!

I have not been to a pennys in a long time. The store had lots of options. I found a party dress well priced at $45.00. Also some gold earrings for $35. They need a few more checkers, but all in all, I found it to be a pleasant store for low priced clothing and jewelry. (That’s all I was looking at )

Went in for black Friday. Great selection and great deals from this US flagship store

An almost empty store makes shopping so easy!

The cashier who checked me out was really nice and she pulled up a coupon I didn't even know was available. She had been straightening clothes and we laughed at the never ending job. I told her I used to work in retail and I still find myself straightening clothes if I mess anything up when shopping. She thanked me and we laughed some more. Very pleasant shopping experience!

Nice, Jc Penny's. Employees were nice and helpful. I was only at the jewelry department. Got a beautiful ring for a great price. Thanks Jc Penny's.

This is my goto place for buying nice purses for my wife. The quality and price can't be beat!

When you can get some nice ties for 6 bucks a piece, you know you got a good deal!

Great prices for sweater season!

Don't know why JCPenney is closing retail stores. Been shopping there for over 45 years. Good line of quality clothes, great prices and always has mark downs with coupons!

I visited Sephora with my mother and had the best time with the beauty consultants. They are very knowledgeable and spent almost an hour with us. This is the BEST service I've received from any Sephora location in TN.

It's a good place to shop for kids clothes and clothes for big.
However this time we buy Linespa mattress protector, and it's awesome.

This is a great place to get your hair services. All the stylists are amazing at color, foils, unique looks, spiral perms for long hair. What ever you are looking for, relaxers all different textures and types JCPENNEY salon is great.

This is a nice JC Penney , they were very nice and the store was very clean.

We just had the best experience in the Jewelry Department at JCPENNY Cool Springs with the associate #0667 (S.). She was very helpful, knowledgeable and kind!!! 100 % customer service!!! Thank you

It's inside galleria mall. What else one needs