Good Shepherd Memorial Park

My experience with Good Shepherd was excellent. I worked with Shirley. She was very kind, helpful, and patient in making sure the details were taken care of. She was able to answer all my questions and concerns. I would highly recommend them to help you in difficult times.

My stop-mom passed in November of 2020 & is buried @ Good Shepherd Memorial Park...A very awesome guy name Chris Howard went above & beyond to make sure my daddy & my step-sister was taken care of during this terrible time...We just left the cemetery from putting flowers 💐 on the grave...My daddy was having trouble getting the vase out of the marker. Chris got down on his hands & knees & got the vase unstuck...He is an awesome person & very helpful to my daddy...Thank you Chris Howard for what you do!!!

My Mom and Grandparents are buried here, so I come quite often. I plan on being buried beside my Mom. Chris Howard was awesome in helping me plan this. Very beautiful grounds and friendly staff.

Well me and my family were lucky enough to get a lady by the name of Taryn Toomey one of the nicest and sincer people I've met while dealing with my mom's death most people have not been mean but it was more of business transaction.Not Taryn Toomey she helped me and my family through this hard time she showed compassion and care,was always asking did we need anything or have any questions she could help with.Just wanted to personally say thank you and if anybody is dealing with a death in there life hope you would be lucky enough to get her or request her if possible.Will always be thankful for all she did.Thanks Taryn :) oh yeah also she made candles for us.This was my mom and best friend.Hope photo of candle posted

Good Shepard is a great place to bury loved ones..the staff really cares about you and your family needs..they will work with you..Chris Howard is the best and he is understanding toward your needs..he also calls and checks on you to see how you are doing..great place and great staff!!!!

I have had good experiences with Good Shepard until recently despite the employee turnover rate. We spent $5500 for this family bench that we have not been able to use for almost a year. It has been damaged twice. We were told in November that it would be replaced with a new one. It has been 9 months with no new bench. I’m trying to understand due to Covid but I am starting to have my doubts!

I doubt a cheery "Happy Mother's Day" advertisement is what people visiting their deceased moms want to see as they're driving in to the cemetery. Tasteless.

So frustrated with this place, if I knew it was going to take this long to get the tomb stone for my mom I would have found a different company. In the beginning we were told in 4 months it would be ready and within in two months we would be able to check on the writing and make sure it's correct. Well 8 months later still nothing from them. Every time I call to get some kind of info I get told they will email the company and let me know as soon as possible. We have been playing the phone game for the last two months. Starting to get suspicious about our order and if we ever going to see the tomb stone.

It's a real shame that you can't give zero stars because Good Shepherd doesn't deserve a single one. My understanding is that when my parents and grandparents purchased their plots here in the early 90's that Good Shepherd was a great cemetery. That is definitely not the case now.
I purposely have waited a couple months to write this review to lessen the emotions. My father passed away in November 2020 and we quickly realized that Good Shepherd was going to make this situation even worse for us. During our first meeting it didn't go over well that we were going to be getting the marker from a different supplier - FYI people, you do not have to purchase these through the cemetery. You can get them at a much better price from other local companies. I was aware that there would be fees for opening and closing the grave, but I was expecting a couple hundred dollars, not $1500. I rationalized this as part of the fees that you just have to deal with. What my real issue is how we were treated. When two children are sitting there grieving their father, and his wife of 46 years is grieving, does it seem like the opportune time to make your sales pitch? To push us to buy YOUR marker and go ahead and pre pay for HER funeral costs? Do you think that's appropriate? When we left we got a phone call about 10 minutes later that my mother had one more piece of paper to sign, so my husband drove her back while the rest of us went home. Luckily he was with her as she was once again approached about buying their marker. It was an obvious attempt to take a run at her alone, but they failed.
But then you just think to yourself, hey, I'm emotional, I'll take some time. But oh no, a week later shortly after he was buried, my mother receives a phone call from Chris that she needs to come in immediately to sign some paperwork. I immediately called Chris back and asked what kind of paperwork? With quite an attitude he told me it was a form ____ that she had to sign to close out her file. When I asked if I could pick it up and bring it back to her because she has trouble walking, he told me no, she had to do it. The next morning I had my husband take her because I just knew I wasn't going to be able to handle it. Guess what - THERE WAS NO PAPER TO BE SIGNED. She didn't sign a SINGLE thing. There was absolutely NO need for her to come in other than to hear yet another sales pitch. You're in the business of death and planning, I get it, and if you want to reach out a couple months later with pre planning offers, so be it, but ONE WEEK after she buried her husband of 46 years AND predicated on a LIE? Hell no. For a long time I tried to tell myself Chris was just a man doing his job, but you know what, if your job requires you to be immoral, then find another job. The lies, the sales pitches, the absolute disregard for the grieving family, and lets not forget that their parent company makes it damn near impossible to contact; the truth must be told on reviews.
Also, lets add that after my best friend left a review describing what we had been through, their regional manager suddenly calls and tells us she will be coming by to bring us candles that they do for clients. Funny how those were never mentioned before. She brought them to my mother's house along with a fruit basket at ceramic turkey (this was around Thanksgiving). While she was very nice and respectful, it was too little too late. You get a bad review so suddenly you are going to smooth it over with some nice candles and a fruit basket? No. How about change your business practices instead.
I beg you, if you do not already own a plot here, buy one somewhere else. And if you do own a plot here, take the loss and buy one somewhere else. Somewhere where they truly care about your family.

Completely disappointed in them. They had us go over the package for my mom and offered us to add things (such as a car on my dads side and a cat on my moms side) of the headstone. However, now 8 months later, still no headstone (run around that its “coming from China”) and they refuse to have it engraved how we requested since mom and dad picked it out a certain way before, so why even offer that option to someone grieving with hopelessness and anguish? Why prey on and give someone that hope just to not only rip it away, but continue to make them wait on a memorial headstone for them? Not only did all this happen, but they pushed for me to write a review for them. Well, here ya go, here’s your true and honest review, not forced or faked to “promote the business”.

If I could give zero stars, I absolutely would. My friend's father passed away barely a week ago and was buried at this cemetery. Since they started speaking with Chris, they have had nothing but bad experiences ranging from coercion to manipulation. Chris was ridiculously pushy in trying to convince my friend and her brother to buy their over-priced gravesite markers, and even lured his grieving widow back to the cemetery on the pretense of unfinished paperwork to try and convince her pay for the opening and closing of her plot in advance. These people have no compassion and are literally only out for money. They are so concerned with making an extra buck and obviously have no respect for the grieving process of family members. Honestly, how dare you try to take advantage of people in one of the most stressful and emotional times of their lives? Shame on you Chris for having no regard for human life.

How could a company take someone's pain and throw it away?! This place is all money seeking and doesn't care about the grieving loved one. My friend's newborn son passed away and was buried here. He has a grave marker and personal space for his parents to visit and mourn and when they visit, the bring little trinkets to put on his grave. Twice this week corporate has taken everything and thrown it away! How disrespectful to do such! Even DOT is more respectful of doing roadwork where family places a memorial marker on the side of the road. They contact media and ask for it to be picked up before roadwork begins. This place, just throws it away even though you bought a piece of their land for a memorial site. I will never ever use this place for my family and will never recommend to others. Disgraceful and disrespectful.

I don't even know where to begin. My nephew is buried here and with absolutely no notice what so ever their Corporate office has removed item from his grave site and several other infant and childrens graves as well.who does that ????? Truely heartless, horrible, people thats who!!!!!!!! SHAME ON ALL OF YOU FOR DOING THIS TO ALL THESE GRIEVING FAMILIES. My sister Decorates his grave site as a way to help her cope with his death. How would you feel if someone told you couldn't decorate your loved ones grave site and took all your memorials and threw them in a trash bag or a dumpster??? You can take your corprate policy and shove it. His decorations arent hurting anyone. The poor souls resting here sure don't complain. You want to complain about adornments but yet you dont cut the grass, weeds are overtaking graves. You have fire ants taking over, overturn trash cans liter everywhere. Yeah that looks so much better then our loving decorations. It appears that not everyone has to follow the corporate policies since it seens as iif only the grave of infants and children have been targeted. There are so many graves that have excessive decorations that arent allowed but haven't been touch. What if this was your child would corporate policy matter then??