Jewelry Concepts

my rings had cracks and where quite dirty. And in 3 days the cracks were fixed and the Rings were beautifully cleaned and polished!

So I don't usually leave reviews, but when someone goes "above and beyond", I feel compelled to do so. Good Customer Service is sadly lacking these days, but you will certainly find it at Jewelry Concepts!
I was looking for something in particular, so I called to ask if they had any of the item I described. The young man I spoke to (Patrick) was very friendly and told me they had "a lot" of them. I drove up there from Byron and the selection and price ranges were amazing! I found exactly what I was looking for at an extremely affordable price!
While I was there, I asked about rhodium plating for my white gold rings that I have done periodically. They gave me the price (again, VERY reasonable) and then proceeded to tell me that they do the plating IN-HOUSE! All these years I've been sending my rings out and waiting days or even weeks to get them back! They told me it would be just a day or two and I was blown away! I immediately took my rings off and asked them to please plate them!
When Dallas and Jennie realized that I was having three rings done, Dallas told me that if I had some errands to run and could come back in a couple of hours, she would have them all done for me! (This also included sizing up the ring I purchased there a half size.) I was absolutely stunned. Folks, this is what true Customer Service looks like! These three lovely people went above and beyond to make sure I was completely satisfied! Even more satisfied than I knew I could be!
I highly recommend Jewelry Concepts for all your jewelry needs. I truly believe that the prices and selection cannot be beat locally!
Keep up the good work; I'm a customer for life!

Their repair work is above and beyond wonderful, their employees are always so welcoming and helpful- to the point of countless gifts my husband went there for and many repairs of family treasures and our wedding rings- thank you! I've moved out of state and hold repairs until I make it back 😁

Just got my engagement ring and wedding band resized and soldered together here. They did it same-day, were very reasonable priced, and it came out looking prettier and shinier than it did when I bought it. If I could leave 6 stars I would. Very happy with this business.

When it comes to jewery repair , 'Best in the business' is an understatement. The people at Jewery Concepts are highly professional and highly recommended.

Great folks to work with n incredibly kind. They definitely know their business n treated me w great service.

Love this place! They're so helpful and can sometimes fix my jewelry immediately! Very friendly staff!

they were nicest jewelry store I've ever been to thank you for your service

Needed some work done on an engagement ring. The Goldsmith there was super accessible, friendly and engaging. Great experience.

Then buying jewelry from this place since 1977 when I was 16 years old it's a fantastic place they have all kinds of stuff Estate Jewelry turquoise jewelry gold diamond silver white gold watches I just love going in here and shopping

Always a pleasure to work with the owner and his staff. Very helpful and personable.

I`ve bought from here a number of times. They are GREAT to work with! Great prices !!

Great service and very impressive selection

All great service and good price

Excellent service and prices great

Excellent and friendly service!

Fixed my neckalace in 20 seconds.

Great selection

Nice jewelry selection

Great people!!!!