U-Haul Moving & Storage of Clearlake

Steve, the manager was super helpful, and installed my trailer in a timely manner. I definitely recommend them for any of your trailer or hitch installations. Great team!

I am very impressed with the brand new van I rented. It has very cold air conditioning, back up camera and satellite Radio. I am also impressed with the professional staff. I definitely will tell all my friends and I will be a return customer.
Thank You! U-Haul
For making my day go so smooth.
JD

Michelle went beyond and above for me and I am greatly thankful for it. Her customer service and patience with me were wonderful. She was the only staff working and helped everyone with all their needs in a well timed manner. 10/10 to Michelle and her kindness.

V friendly and professional and thorough… nice

I wish the mileage charges weren’t so high. Otherwise, I can’t complain. Friendly service people!!!

I rented a van from the uhaul on Octavia 2 weeks ago and it took nearly an hour to get out the door.. The help was terrible when you could find them even though they were not busy.
This time I went to the Clearlake facility. What a difference. The manager waited on me, was very professional, courteous and prompt. A pleasant experience all around. Well worth driving out of my way to deal with them.

Moving can be a horrible and difficult event. Let me just say how easy and pleasant these individuals have been over the past few days. I would highly recommend using this U-Haul facility on Clearlake. The customer service was impeccable and I cannot express my gratitude enough for all the help. Hands down, best experience of the whole process. Keep up the great work guys! And thank you so much Trenton!!!

Used U-Haul for the first time,by myself, today and was thoroughly impressed with their customer service. I was able to easily navigate their website in order to reserve a truck and then picking up the truck and retuning at the Clearlake location was simple and quick. I truly appreciate the ability to reschedule ( due to the weather) and also appreciate the quickness of the drop off process. The young lady who helped me with the drop off process was excellent in getting me out of there! Will definitely be using this location again.

I've rented here a couple of times and it's always been smooth start to finish. I book online and fill everything out, but be prepared to go though it again at the store before you get the rental.

Staff was great.
U-Haul dropped the ball. We drove 1hr and a half out of our way to pick up a box trailer and drop it off in New York as part of our trip. This added over 3hrs extra to our trip.
Not only did this waste our time, but the shipping containers were still at the customers houses and not ready for days.
Very aggravated. Corporate logistics screwed up.

The pick up we rented fit our needs. This particular pickup seemed to use a lot more gas than the two we rented in July. At check out the counter staff was very helpful. Check in went very smoothly as well. Great staff.

The workers were very kind and personable on 6/7/23. They had clean restrooms .

The service was excellent I forgot the lady name but she was really really nice also the dog was a nice touch she greeted us when we came in but I think this is a really nice place it's clean I feel like his family oriented and and they were nice and fast I was stranded in Springfield and needed a car dolly And a small truck to bring my car home and they came in through the clutch and I definitely appreciate them I was glad that I met them as well

Beautiful location and conversion of the former Kmart

Amazing service. I think the guys name was Tom, he went above and beyond expectations. Couldn't say enough about this place.

Trent was awesome and I don't know the other guys name but they were amazing and helped me with all my needs.

Great service! Trenton was very helpful and got us all set with a very clean truck for our move. Thank you!!

Professional personable prompt and punctual. Loved the Van very new. Perhaps an operating highlight/tutorial might have helped

The entire staff is just great here they know their stuff and can advise you on how you can use them

Thanks to Stephen for all your help and making everything go smooth and easy. Excellent service!!