Rockweiler Appliance

So, I am from the Chicago area, but my family is from Waukon. My parents' home needed a new microwave, the old one was an odd size that they no longer make. From my area, I found a microwave that I was told was a swap out. It was much larger and wouldn't fit, so I returned it for another that "should" fit. It didn't. Frustrated, I called Rockweiler and spoke to Beth.
Beth was very professional and, more importantly, very helpful. Instead of running back to Chicagoland and dealing with someone who was just making a sale, I got the help and guidance from Beth and got a microwave that did work for me. Job done!

Thanks Beth!

Ethan was super helpful I’ve had a dishwasher for almost 1.5yrs that hasn’t worked an he came out to try a fix it for us. Unfortunately it didn’t work but Ethan went above an beyond to help me out. He drove out 2 times in one day to try to get it up an running for me. Super nice guy!

Rockweiler is an amazing company with superb staff. Beth Jones went above and beyond listening to what i was wanting for a washer and dryer. She gave me various options and assisted in deciding which was best for what i was wanting. Even helped with getting a rebate for $100.00 And the Pure wash system is a game changer.

I just had to replace several appliances for my home. I shopped around and found that Rockweiler's offer us the best price and fastest service of all. We have our appliances in and are working beautifully. The sales associate, Colin Ahlstrom was key in putting us at ease and followed through every step of the purchase. I have No doubt that Colin will be seeing us again as we continue to update our home. Thanks to all, including the installers. Rockweiler's can be proud of their staff. I will recommend to family and friends.

Rockweiler Appliance has been my "Go To" store for all of my appliance and TV systems for nearly 25 years. Dean and his staff are always knowledgeable and helpful. Of late, Colin Ahlstrom, again, went above and beyond, assisting me with a time consuming project in my kitchen. I'm incredibly thankful for his time and effort and my subsequent peace of mind!!!

Highly recommend! Top notch service all around! Worked with Colin during our last visit and he really went above and beyond for us in locating a hard to find appliance, delivering it and even taking away another one that we had at the house. All around great experience and highly recommend to everyone!

Hands done the BEST customer service I have ever experienced!!
Extremely dedicated to customer satisfaction!

Beth was very helpful & pleasant. Couldn't have asked for better delivery men. Enjoying my refrigerator.

Knowledgeable in store staff. Quality products at fair price. Delivery staff did a great job of setting up appliances in home.

Collin and Beth both worked professionally and answered questions also made purchases go smoothly!

My experience was great, got black Friday deals after black Friday.

Very polite and friendly staff.

Great service