Banter by Piercing Pagoda

The lady who pierced my 7 year olds ears was friendly, helpful, and engaged in being silly (helped her name her ear spray) which relaxed her. The piercing was quick and easy and my girl didn’t cry at all! Highly recommend- everyone left feeling happy!

I can’t tell you enough how amazing Nick and Candace are ! A few weeks ago I had to exchange my daughters necklace at another store because the clasp was messed up and I had a warranty . I went and exchanged it and my daughter felt it was different. I called citrus park and Nick answered and he went out of his way to pull the same chain for me to compare just to make sure and he didn’t have to do that! The chain was the same just looked newer that’s why she felt it was off! I then went there yesterday for the buy one get one and Nick was amazing multi tasking with different customers and being cautious at the same time with their product! These two are literally amazing and know the definition of customer service ! Give them a raise haha! On a serious note you have An amazing store here! They made my life so much easier ! So kind and professional every moment of the visit .I drove all the way from Wesley chapel because of how awesome they are ! I see a review saying they didn’t honor the warranty but that’s not true because if your warranty is good they will honor it! That’s like that anywhere !

I went today for my son’s ear piercing i forgot the ladys name but she was amazing and so grateful for her patience ✨

I’ve purchased earrings that have the backs that you can screw on for my daughters from here multiple times. They have a good selection of children earring and the customer service is always great. Candace and Jayda helped me during my last visit and they were super helpful, kind, professional and made sure I got exactly what I was looking for. I’ll definitely continue to shop here.

Candace was amazing! Definitely recommend calling to schedule an appointment when she’s there!

Jayda is so awesome. Very friendly, helpful, knowledgeable, welcoming to people of diverse backgrounds, and very patient with babies!! I wouldn't want to deal with anyone else there. She pierced my 1-year-old's ears and did an amazing job. We will definitely be back again. Thank youuu!

Awesome customer service, extremely curtious and polite fast and reliable. Great variety of jewlery to choose from and very patient with teenagers. Had my daughters ears pieced here and the young lady was extremely professional and very friendly made the process fun and exciting.

Ashley was very helpful and had great customer service. I am happy with my purchase.

Experience at citrus park mall store has the right team of employees in sales, made our experience knowledgeable and fun . Our salesman gets a 10 score from me.

Ashley and Candace have the best customer service in the mall, and better yet; the best suggestions for your needs!

GREAT customer service! Will always want Ashley to take care of me!

Love this place. The only place that I get my daughter and my earings Always have something I love. Most of the time I do get a pair of earings. Affordable 10K and 14K yellow gold.

Candace is amazing, and very knowledgeable!

They have excellent customer service and always nice and fast

Big selections to ear piercings free