NAPA Auto Parts - Van Cleef Auto Parts

I had a blown coolant pump stuck on the road on Sunday morning in the parking lot and the owner and his wife were not open, but came by the store just by chance. They took great care of me and got me a new coolant pump to get me home. I can't thank them enough! God Bless!

Nice people.. I just wish it was disabled accessible

Great service on my Stihl blowers. Wendy is awesome! Ask for for her. Noah is an awesome mechanic. I will be b back for repairs. Luv these guys.

They had my car for some work and came in under the quote they gave me. Very honest and trustworthy shop in a small town. Owner works there everyday. Good small town feel. Mechanics know what they are doing and they took care of me on a defective part. Would recommend them.

We had a flat on a sea container chasis over an hour from our yard. This was the first time doing business with Van Cleef. They took care of us quickly and provided excellent customer service. Dispatch was quick and to the point. You didn't have to answer 100 questions.

Outstanding customer service. Everyone went above and beyond to help me out.

I was headed to Va Beach for the day and decided to take the "scenic" route down Routes 460, 58, etc. to the beach from Amelia, Va. I was just past Disputanta, Va. when my battery charge light came on in my car. I immediately went into panic mode! Called my son and he suggested I find the nearest auto parts place so they can diagnose the problem. My co-worker who was with me found a NAPA store that was 4 miles ahead. As soon as I try to turn into the NAPA store, my steering wheel felt like it was locked. My son said "Your serpentine belt has broke." John Pearson, the NAPA store owner, came out and checked the car. He pulled the shredded belt from the motor, confirmed it was my serpentine belt and from there he went to work! He checked my pulleys to make sure they were ok while his wife Wendy looked in the NAPA inventory only to find out they do not have the part in the store. Luckily, we found the belt at the Hopewell location and Brian from the Hopewell location had someone to bring the part over to the Waverly location. Little did I know, Mr. Pearson also owned the shop next door and his mechanic was able to put the belt on and get me back on the road in time to enjoy a little salt water and sunshine at the beach! I am so thankful and humbly grateful to the owners, John and Wendy Pearson for putting up with me in panic mode and saving the day! True heroes and really good people to do business with. If I lived closer, they would get all of my auto business so all I can do to help them in return is give a wonderful review of their business and what they did for me. I am truly grateful for business owners in this world that go out of their way to help a customer and John and Wendy are true examples of this! My God continue to Bless them and their business.

I have been using VanCleefs for years for all of my automobile questions, concerns and repairs. I have always been treated very well by everyone there, the service is great, and the mechanics are very knowledgeable and will to explain things in detail.

Great small town store with knowledgeable and friendly staff. The owner was there and I found out they are a family owned business. He helped me find what I needed. Also, they have a shop if you need any repairs you can’t tackle on your own. Definitely recommend if you are in the area.

This is a very nice place to go get anything you need for your car or truck. They have parking place for truck. In sad very helpful people to help you get anything you need. And worth a smile. Stopping in and see what I am talking about.

The folks at Van Cleef are absolutely amazing! They care about you as an individual, and take pride in doing excellent work.

They are so sweet and they are always knowledgeable about my vehicles. They get my business no matter how big or small the problem is.

Great service. Decent prices. Worth taking your business there!

I had a tire going flat. Stopped for repair. Was serviced and on my way within 30 minutes. Very good staff.

Great customer service!! Friendly and very helpful!! Had exactly what we needed and have a large selection.

They had the parts and got me going fast... It's so nice to deal with real people

Great place to get a truck alignment.

Lady behind the counter was excellent. Car broke down and she lent me the tools to fix it, right there, in the parking lot.

Best place in Sussex County to get parts if they don't have it in stock they can get it

They are simply the best.... They will help you out with the best information and top of the line service!