Pep Boys

Took Mercedes GL300 for possible brake trouble. Tech inspected and advised no problems. Probably just noise because it set for long period. No charge for inspecting. Very pleased with the professionalism of staff. A less professional business might have performed unnecessary repairs just for the money. Great job Pep Boys!

I came from out of state to buy a vehicle, but wanted to have it checked out first. They were busy but made time for me. Randy and Skyler (I think) were extremely helpful, courteous, and thorough. I wish they were in Atl so I can use their services back home. Thanks again guys.

No problem making an appointment. Courteous service at the counter. They diagnosed my problem and made suggestions for proper fix. No pressure to up-sell but did make some offers. They corrected the problem and charge a reasonable price. I'll go back.

Riley took the extra step to make sure that my battery needed to be replaced. He made me aware of the process and how long it was going to take. Outstanding customer service!

Mike Harvey was very helpful and professional. He did everything possible to get me the best deal on tires. As a retired military man, I would like to thank Mike and the Pep Boys technicians who service my suburban. They all done an excellent job.

Perfect purchase of tires with excellent customer service. Mom was really pleased with her holiday gift! Hope all stayed safe during the recent torrential storms. Many blessings to all for the New Year!

Got tires and brakes/rotors all the way around for a really good price compared to other shops around town. I don't remember his name but the dude at the front was super chill and very helpful. Service was quick and I am very happy with the results. Definitely going back when something else goes wrong with my car.

They were able to diagnose the problem with my car. They gave me an accurate estimate and let me know up front that there could be some issues fixing it. They were able to fix it with no problems. Great communication! I was also able to make a same day appointment. Overall, very happy with their service.

This was one of the best vehicle service visits I've had to date. I ordered tires for my truck through the website and made an appointment for installation. When I went to the service center they were waiting and I was checked in within 2 minutes. Very courteous service person as well. My vehicle, plus a couple of trailer tires I had mounted were completed in just a few hours.

Good work. Kind of pricey but good work overall… Just happy to receive my car the same day unlike other shops I’ve visited

I was very impressed with the knowledge and helpfulness of the employees. I would highly recommend Pep Boys for your tire needs.

After having a giant bolt destroy a tire, decided it was also time to replace all 4 tires. As the rim/tire wasn't the most common, he explained it may take a day or two to arrive, but was able to give me a time frame and confirmed the price.
Bruce assisted me upon arrival - the tires arrived the same day, and were installed and everything was perfect! They even included some new lug nuts for the vehicle too. They were all very professional, friendly and excellent fast service.
The other places I called, said they would check the tire availability and would then call me back - NONE of them got back to me. Mike sorted all in one phone call! I will definitely be back next time!

Bruce and the mechanics provided me with incredible service at a fair and honest price. When a problem was discovered while undergoing a brake service they knew what to do to fix the problem and incorporated it into the cost. You will not find anyone better to get you back on the road.

I'm not usually a difficult customer. But Mike went way above and beyond his duty as the manager of the PepBoys in Panama City, FL. No matter how difficult I made my tire purchase process for him, he was always very friendly and helpful. Thank you, Mike!

The guys at the Pep Boys off of 23rd street in Panama City FL are top notch. They are always super friendly to me. They try to get the best ways to fit my budge needs for my car. They have a little waiting room area and their bathrooms are always clean. I drive 30 minutes just to have them service my car. I’ll be back!

Knowledgeable employees, honest. They explained what was needed, why and showed me where the issue was, also walked me through options.

Excellent mechanics when they replaced all my struts on my Honda CR-V. Next Job is my oil and filter. Can't wait.

I arrived at my Pep Boys location with my vehicle on the back of a wreaker. I was only able to give them vague symptoms as my vehicle had just " shutdown" on me in traffic. The Reps were professional, gave me a basic understanding of what they planned to do & diagnosis the issue. They followed thru, identified the issue, advised me of the repair cost & then accomplished the repair in an expeditious manner. Overall very happy with service.

I was on vacation with my kids and had a nail in my tire! I was able to take my car and got it fixed within an hour in Memorial Day!!! They were so friendly and helpful. Would definitely recommend them!! Amazing customer service!!!

Best experience at this location in a really long time! Randy was great!!