Public Storage

Charles was great! Super helpful. He was walking the property and made sure to say hello to my son and I, then he came back to answer some questions that I had. The unit is very clean. I will definitely recommend this Public Storage to friends and family.

Charles was fantastic, helpful, informative, and very easy to work with! The facility is clean, easy to maneuver through and in an accessible part of town. I will definitely use this specific Public Storage again in the future for my storing needs, especially with Charles at the helm! Worth your time and consideration, I came from out-of-state and had no issues whatsoever.

My wife and I recently moved to Ann Arbor in the midst of the recent ice-storm and power-outages, and Karen and Charlie were fantastic! They were both extremely helpful and accommodating, and went above and beyond to coordinate access to our rented unit before our movers arrived. Thanks again!

Great to be able to deal with a real person on site, and a very nice one at that! Very thankful Charles was there and able to complete the rental process on the spot when the kiosk would not recognize our reservation. Thank you again, Charles!

Karen was great! She showed me the unit, entered my info and I was out in 20 minutes. She also helped me to qualify for discounts.

Tom and Charlie were extremely helpful in providing assistance in locating the best space for our needs as well as allowed for us to have our moving pod delivered and sit for a day while we unloaded it. Every interaction is pleasant.

I am moving from a large house to a much smaller apartment. I have never rented a storage unit before, so I was a bit nervous about the process. I did not need to be, Candice was wonderful! She was very personable, provided me excellent directions and instructions, and set my mind at ease. I really appreciated her excellent customer service!

Rachel was very kind and helpful. Explained everything clearly and answered all my questions well. Seemed like she was very busy but attended to everyone with excellence. She was already juggling two clients when I came in and another client came in right after me since so many students are moving out last minute right now.

Kaycie was welcoming, helpful and friendly from the start! She even went an extra step and tried to find me a unit close to a family one

The facility and the unit are clean, secure the whole process was easy (took 10 min or less from arrival to final signature).

My experiences have been nothing but positive! It's clean, and they are very wonderful to work with.
I had an issue with my lock today, and Olivia came right out and assisted me. She got the lock open, helped with me a ladder, and was extremely pleasant! This is great service!

Teresa was wonderful!! Explained everything in detail and made sure we were happy with our new unit before we signed anything. By far best Experience we’ve had at a public storage.

Olivia gave us excellent service. Very knowledgeable, efficient and courteous in setting up our account and showing us units. Clear explanations of everything we needed to know. She even called a week later to see if our move in went ok and if we had any new questions.

I needed help finding a new storage facility. Charles helped me immediately. Great Service. Highly recommend.

Miku is such a friendly person. I'm sad to hear that Katy left the company, but Miku rocks it. Even with staffing issues, and habing a difficult time having someone here, it's nice to know other people care and give it their all

Teresa and Kaycie were very kind and helpful. We arrived just before closing time but were welcomed and provided great assistance with care to help us find the storage unit we needed.

I was looking into different storage places for a while. When I came across Public Storage, I was happy. Happy because it's affordable. When I got in for my appointment, Olivia was super helpful. She answered all of my questions. Rebecca was very helpful as well! The place was tidy and they know how to handle many customers at once.

Kaycie was so wonderful. I walked in with an idea of what I wanted and she was great giving me the knowledge I needed to choose a unit and store a few things of mine. She's knowledgeable, and quick as we got in and out within 15-20 minutes. I'd reccomend anyday.

Kaycie, the manager/person at Public Storage was an incredible help to me on my move across the country. I was running late due to unexpected traffic. Kaycie stayed late to and made sure to get everything right for me even though the office was supposed be closed!!!

Thanks Kaycie you are awesome.

I was helped about 3 weeks ago or so by a super nice woman named Lindsey. Employees like her will help keep tenants. She made sure my unit was still working for me as i was onky in there to make a payment. Great service

I just recently started renting a storage space at Public Storage off of South Industrial, and have had a great experience so far. The employee that helped me, Kaycie, was extremely helpful, friendly, and knowledgeable. I walked away not only with signing an agreement, but feeling confident in choosing this company.