Tom Gibbs Chevrolet Service

Nice place, very good conditions.
Fast and efficient services.
Congratulations

Highly recommend service department!!

Quick, clean, professional and had my car done early. Very pleased with their service department.

Good so far. Service department was very easy to work with. Took less than an hour to diagnose and return the truck. Parts have been ordered.

Engine light came on our truck, while hooked to our camper on our way out on a much needed get away. We didn’t know if we should chance it or not. Called Mike Nailor in the service department- he was amazing! Squeezed us in, thank God, found out had we gone it would have been bad. He searched for the part and had it fixed and picked it up the next morning. Mike showed how much he cares. We love you Mike, we are so glad you are out service guy! See you tomorrow with your Cinnabons 😊

Great atmosphere, no haggle, car dealership...I highly recommend for a pleasant experience while car shopping without sales pressure.

Had my ‘19 Equinox recently serviced at Tom Gibbs Chevrolet. Super easy to call and make an appointment and was taken care of right away, and got a free car wash too. Really friendly employees, and could tell they were stepping up to keep everything clean and sanitized. Excellent customer service.

This had to be one of the buying experiences ever. We recently purchased a pre- owned Cadillac XLR that, by all accounts, was impeccable condition. We drove the car off of the lot, heading back to Kentucky when the rear view mirror just broke.I figured we were stuck and would be paying out of pocket $595.00 for the mirror replacement. I contacted the dealership and explained the situation, and without any hesitancy, sent us a new replacement mirror at no cost to us. This was beyond and heads above what is expected when purchasing a pre-owned vehicle. Not only do I give this dealership five stars, and I give them an infinity amount of stars for being outstanding in customer service. I will not hesitate to make another vehicle purchase from them in the future.

Had my 2015 Chevrolet Tahoe serviced in Baltimore but needed some additional work done. Choose to wait till I came down here to Palm Coast Florida to get the work done. Mike my Service Writer had it checked out and going to have two new shocks and new air compressor Installed. Called me today and stated parts were on there way and could bring it by for repair. Monday June 27th 2022

I bought my used “as is” 2017 Honda Civic from Mr. Neil Austin almost a year ago. A few months back my AC died. With no warranty, and not enough money to get a new one, I was faced with a summer in FL with no AC… until I reached out to Neil. So, with no warranty, and no money for repairs, I asked Neil if he had any suggestions. Neil said he would look into options and get back to me. That was late on a Friday. Monday morning Neil called and told me he did some research and found that Honda had posted there were some issues with the compressors on 2016, 2017 and 2018 Civics. Although Honda did not issue a formal recall, they extended the warranties on these car groups an additional 10 years. He said his team could take a look, but a Honda Dealer would ultimately have to look and determine if I did indeed qualify. Fast forward 3 days… my car did qualify, and for the cost of driving to Daytona, I have a new compressor, and a nicely functioning AC!

Bottom line: Neil, technically, had zero vested interest with me or the car after the sale. Except that he CHOOSES to with his customers. Spectacular service… after the sale… when not required?!? What a novel concept!!!

Way to go Neil Austin and Tom Gibbs Chevrolet!

Awesome place to buy a car, see Keith.

EXCELLENT SERVICE from Ken! And the entire dealership! They went out of their way to provide a loaner vehicle for us when we took our car in for service. Then when we discovered we'd left paperwork for medical lab work in our car, Ken went above & beyond in faxing paperwork to the medical lab for us. This dealership really cares about their clientele. I have NEVER been so positively impressed by a service dept!!!

Here for my free lifetime oil change.

They have always treated me great. No long lines for my oil change. I've brought two cars from them. I'm very satisfied with them and all there services.

Best service I have had at a car dealership in years.Neil sells cars he is not a car salesman. Before you venture out of town to look at new or used vehicles you owe it to your self to stop by and see what they have to offer.

Bill is great. He takes his time and answers all questions. We bought a car lat year and looking for a second car now. Thanks Bill for being great!

Robert Kauffman .Palm Coast Imports, a Gibbs sales office is the best. Please ask for him (Kauffy). 5th no nonsense purchase. Gibbs service is a very busy place. Lots of free oil changes. Great staff , easy, but call for appointment. See Taylor!!

These are good honest people and I highly recommend them, I saw them one of my cars and they did not try to take advantage of me and paid me a fair price for it, I'm sure my deceased wife would be appreciative that her car was not so for less than it was worth and it will go to a good home that will take care of it thank you very much and God bless you

Excellent service Department, I had a tire that was leaking air every few days an they took me in right away. Everyone is very courteous,very clean waiting areas

Salesman “Kyle” did a great job and met all of our expectations. My wife and I were in and out quickly following the purchase of our 2021 Trailblazer!