Doug Proudfoot American Family Insurance

I love my Agent and staff at American Family Insurance! I have been with them about 22 years and they have always been there for me. My emails and phone calls are always answered! Out of 1 to 10, they get 100!

After the passing of an immediate family member, Doug met with me, was sincere, completed all the life insurance papers and made my life changing event so smooth and easy. He even called to give condolences. He called again a few weeks later to see how we were doing. I maintain car, life and house insurance with this agency for many, many years and have never had a bad experience! Doug and all his staff are amazing! I highly recommend!

We have both our personal and our company vehicles insured with Doug. Have for years. We Couldn't ask for a better staff or customer service. Aubrey is the best. She will go out of her way to make sure all of your questions or concerns are taken care of. If you are looking for great insurance coverage and amazing customer service to along with it, I highly recommend The Doug Proudfoot agency. Doug, Aubrey, and the entire staff are absolutely amazing.

I have been with Doug's agency going back to when he took over from Ted Kiefer when he retired. Doug and all the ladies are great to work with I highly recommend this agency and American Family!!!!!!

We've been with American Family for over 10 years and are very happy with our current agent. Always a great experience and fair rates. My most recent experience was with Aubrey who helped me update my policy and she was kind and broke things down and made everything very easy to understand.

Doug is a great guy to have for your Insurance Agent. First class in all aspects. Discusses everything to make sure you are satisfied with what you are getting. Very glad I switched companies. You will not be sorry If you have him and his company insuring you, with all your insurance needs.

Doug and his staff are absolutely great and knowledgeable. I have a few policies with them and have been a customer for 20 plus years. I always have a positive experience when I contact the agency for any reason. I highly recommend this agency.

My wife and I have been American Family customers for many years. We recently had to file a claim as a result of my wife's car being hit. The staff at American Family were friendly, helpful, and overall a pleasure to work with. They took the time to explain the process and answer questions and even followed up with us to see how my wife was doing. I highly recommend Doug Proudfoot and his team!

I've know Doug for decades and I can count on him. A relationship with my agent is more important to me than the best possible rate from a big amorphous company. Doug and his staff are very helpful and responsive.

Doug was extremely thorough in presenting insurance options. Aubrey was wonderful in every part of the process. Both made for a great experience.

Great company to work with and their customer service is exceptional. Aubrey has been beyond helpful and supportive!

The best insurance I ever had. Always met my needs. From problem with my car to flooding in my basement.etc. I am very pleased with American Family Insurance. Thank you Art Macias.

This office is always friendly and has always responded with answers when needed. I have always been happy with both Doug’s attention when requested and follow through by himself and those in his office.

Best Service!!! Nice people and easy to work with. We are a business and they were able to provide great rates on our business insurance needs .Thank you

There were some documentation errors on my insurance cards. I notified American Family Insurance - Doug Proudfoot's office and they acted VERY PROMPTLY and resolved the issue!!!

Great place to get insurance everyone there is nice and very helpful plus they remember who you are when u walk in the door your not a number thats why iv been getting my insurance there for 13 years now

Love this place and Aubrey has always been a great help for me! Thanks a bunch keep up the amazing work!

Have been customers for many years and have been very satisfied. Our ageing and his staff are excellent.

Got a great deal on home and auto. Would not have gotten anything close to what I have anywhere else.

A good place to Insurance to cover most anything you might want?