Sundown One

I contacted Sundown One and spoke with Alex. He came to our home, determined our desire how to conceal our Wi-Fi components with no loss to speed and connectability. He provided an estimate, which was passed to the technician named Seth.
With the project complete, we have accessibility to our system, with network capabilities, good speed and wonderful connectibility. Sundown one facilitated a complete promise for a great price, installed by a great technician!! Many thanks to Alex, Seth, and the group at Sundown One. Give them a call, and do some business!! Terry Wilhite, Springfield Illinois

I have been purchasing TVs from Sundown One for 30+ years. I always receive excellent sales assistance - and the installation technicians are very good at what they do and want 100% satisfaction.

Great response from the initial contact and good guidance and information provided to help meet our needs. Neil took great care on-site to ensure all was in order before he left and he took time to explain the new equipment and updates.

Seth was great. He was prompt and called when he was on his way. He was efficient with the sent up and walked us through how he hooked up the system. A five star experience. We will continue working with sundown one for our theater room needs.

Seth was very knowledgeable and had answers for everything. He helped me learn how to maneuver thru the settings on our equipment. Would have never began to know how to set up the wires or figured out the settings without him.

Enjoyed dealing with the installation crew from Sundown One. All were very attentive to our wishes and professional throughout the entire process.

Sales and installation staff were awesome at every turn.

The staff at Sundown One have gone above and beyond to get our tv replaced, as it could not be repaired. They came out numerous times to get it ready for the repair staff and to put it back when it was installed. If it wasn't for them- we could not have handled it ourselves. We will only purchase our tv's, etc from Sundown One.

Went there to purchase a 85” Samsung tv for my parents.. Great knowledgeable staff! TV was delivered within a couple of days, and even got great service after the sale regarding headphones for my dad! Highly recommended!!

Very professional and great service! Highly recommend.

We went to Sundown and Alex came out to our home and did a review of our wifi and it setup. After a careful review he made a few upgrade recommendations that we went ahead and had them do. We are getting a much better wifi reception and all of our equipment is also receiving better. Thank you! Sundown One

Ordering my TV over the phone was easy; salesman so helpful. Delivery was actually a day early, and prompt to the time promised.

I had two positive experiences at Sundown One. The first was to demo some B&W speakers. The second was a return to purchase the speakers. Alex was great to deal with. He spent an hour and a half with me while I auditioned various models. At no time was there pressure to buy anything. On my return visit, I made a purchase at a great price. The entire staff was was cordial and helpful in packaging up and loading the large and heavy speakers on to my vehicle. I would definitely purchase from Sundown One again.

Amazing store! They carry world class brands, surprisingly they beat all-big box store quotes! Owner and All the crew very highly knowledge about all A/V products. They listen customer needs and full-fill towards their satisfaction! I strongly recommend sundown to any one.

treat customer is first.

Being a Michigan resident, I can’t speak to the physical store, although I hope to check it out one day. What I can say is that customer service here is next level. I don’t believe I’ve waited more than an hour or so for a reply on anything I’ve needed. Alex is fantastic to work with and helpful at every turn. If you want it, and they can get it; I seriously recommend giving these guys a shot.

Only place I go for great pricing, good selection and knowledgeable salesforce on higher end consumer electronics in Springfield area. Am old enough to have been a long time customer of Parker King at King's Stereo and mourned his move but Sundown One quickly filled that niche. Buy local, it helps us all.

I tried to order a replacement charging case for Bose SoundSport on their website. Unfortunately, Sundown One did not have it in stock as Bose had these on backorder. Alex had immediately reached out to me to let me know its status and was very responsive, friendly and helpful on all my enquiries. I wished they had the product as they definitely deserved my business. I highly recommend them to anyone.

Neil and his guys have always taken care of me. Not to mention the good things they do with some of the nursery homes. These guys are committed to customer experience and rooted in the community. Keep up the good work.

Wanted to replace the stock radio in a 2002 Tahoe I have. This vehicle is my go to device for most things, so I spend some time seated behind the wheel and wanted decent sounding audio that had been lacking for since I bought her.

Talked to Kyle about what I wanted to do and how I wanted things to sound. He came up with a list of components and parts, mostly right off the top of his head and produced a quote for me.

I held onto the quote for about a month and finally decided to proceed and I am GLAD that I did. Kyle is a frigg'n genius when it comes to installing and knowing his craft. This guy is a rare individual that can take customer requirements and turn them into reality and do it right the first time.

Getting into my ride now, is like being 16 again. It's as if Dad bought me an older ride that has a few cosmetic issues, but he hooked me up with a SWEET radio and all I want to do is cruise around town with the windows down with the tunes cranked. To give you some perspective, I'm 47, so anything that can drop me into the "Way-Back" machine is like gold.

So add that to the list of pluses about Sundown One:
1. Kyle is an equipment and installation genius.
2. He does stuff correct the first time.
3. Having something as simple as some clear and great sounding music propelled me back in time and made me feel 30 younger.

And that's ALL because one guy knows his craft and can do it well.

I bought a TV from here a while ago. It was the best buying experience I've had buying TVs. I definitely recommend you visit this place if you want to walk away completely confident with your purchase. They stand behind what they sell.