Jack's Saw Shop

I cannot say enough great things about this store and its employees. I could not be more pleased with my Gravely mower. I have also purchased many Stihl products from them as well… keep up the great work and service! I appreciate you. My only concern is their phone recorder send you to a full voice message machine and then hangs up on you..

Jack's couldn't help me but referred me to someone who could. That individual did help me so thanks to Jack's for referring me. Great customer service even though they couldn't do the work.

Great service and friendly. Have delt with them since early 70s!

Great place ,As a certified tech I go there for parts .The service is great and the people are great

Knowledgeable staff. Good inventory. Love my gravley mower

So knowledgeable in all aspects. Scott will work with you on anything. If they can't help you (rarely) , they will tell you who or find out who can. Top Notch service and equipment.

I purchased my first zero turn Gravely last week from Jack’s Saw shop. I checked around with a few other locally owned mower shops, and they all seemed very knowledgeable on mowers. I ultimately went with Jack’s because Phillip was very helpful both over the phone and in person. The Gravely ultimately had the features I was looking for over the other brands.
Jack’s delivered the mower to me on Friday, and after using it to mow the lawn, the mower wouldn’t start. I called the shop on Friday afternoon and told them what was going on. They sent Craig out in the rain, on a late Friday afternoon, to pickup the mower to troubleshoot it back at the shop. The manager (I apologize, I can’t recall his name) was on top of the issue and it turned out to be a simple loose connection in the parking brake sensor. It most likely loosened up in shipping from the factory, and was a simple fix. They brought the mower back out to me, again, early evening on a Friday. I knew I’d get good customer service from Jack’s Saw Shop, but they honestly went above and beyond what I was expecting. Machines can act up and wires can come loose - it happens. The difference is had I gone to a big box store, I’d most likely have a mower that’s dead in the water in my back yard, since they only sell the mowers and don’t service them.
I’m still incredibly pleased with my Gravely ZTX, and I’m looking forward to years of service from it! And again, thank you to Jack’s Saw Shop and it’s employees for such great customer service!

Purchased my lawnmower yesterday. Everything was perfect, customer service and price. Thanks, Jay Barker

Jack's Saw Shop is great. They've been in Macon for a very long time. They're always helpful when I have seemingly dumb questions. They always have the parts and accessories I need. I would recommend them to anyone.

Great selection and great service. I would highly recommend for anyone looking for quality motorized lawn implements.

Excellent service department

Great friendly respectful people! Great prices for great products! Will definitely be doing more business with them!

Never had a bad experience with them. They have always been helpful!

Good place, have many items. Everyone is very helpful eager to help. Quality products

Scot is very knowledgeable and always willing to help,great products fair prices,very clean organized facility.

This is always the place to buy my lawn equipment. Sales, service and price always make me pass other places to go here.

Very knowledgeable and helpful staff. A great place to do business with.

Great company to do business with! I love my new Gravely zero turn mower!

Best service in town. always works hard to take care of me.

Great place and the 2 gentlemen that helped me were super helpful