Andy Anderson Agency

I been client for about year. Always dealt with Patrick. Good man. Very professional. Worked very hard to get lowest rate on my vehicles, home, and motorcycle. Very happy. Need to ask a question? Give them a call and they will call you back as soon as they can. Dealt with another lady the other day on transfer of policy. Took half hour and was done. Go get a quote.

Did a good job assisting me with my insurance needs. Basically I did everything from. Did not have to go to their office. Everything was handled online or over the phone. Nice people.

A very good meeting.

Always greater service from Ann.

Great prices. Great people

Good customer service

Shopping is a pleasure.

Great folks

Did not visit here

6y

Had to switch agencies. They don't call you back or answer emails. You can be as nice as you want but return your calls! I called my agent Monika at least a half dozen times, never got a call back. Switched agency's and I personally had to go to their office to settle something that could have been taken care of over the phone.

After a very long year of insuring my vehicles with this company they raised my rates by $700 for the insurance period on a 2006 Ford Focus. After insuring multiple sports cars and paying far less from this agency i often wonder if they just woke up and decided i’m not paying enough. No only that Suzan had a poor attitude and lacks a very basic sense of customer service experience, she would place me on call back lists and never answer or respond to my emails. I have switched to another local insurance company and so far have saved a lot of headaches and now have full coverage on all of my vehicles for a fraction of what Andy Andersen progressive would have done for me.