Safelite AutoGlass

Excellent service from start to finish.
From our initial call they got our truck in for a windshield replacement by the next day. Tim did an excellent job as well as everyone else I encountered there.
Hi highly recommend this shop in Plattsburgh they are very professional.

Fantastic service. Went through insurance for crack on Friday and had appointment for Monday. Everyone did great job and were even able to salvage my vehicle inspection sticker.

The tech did a great job. Thank you.

Had to replace my windshield and they got me in the next day. Took about an hour and I was on my way again. Super fast, friendly, and great service.

Excellent, quick service after chipping my own windshield while installing new wipers. Online scheduling allowed me to get an appointment two days after incident, and they took my insurance then and there and they even filed the claim for me immediately.

We had a wonderful experience with Safelite. Not only did they come to our home in horrible weather, they completed the job with extra care. Cleaning our other windows and very friendly. Travis, our installer, was outstanding. He was so friendly and efficient in his job. I recommend this company for everyone in need of replacing their windshields.

Tim was our service tech, he came to our house. He was very professional neat in appearance did his job and treated us with respect just the way you would want to be treated. He explained what he was doing as he went and we just really appreciated his professionalism. We would use Safelite again. From our conversation on the phone when we had to make our appointment the way they handled our insurance and the installation process it was easy and effortless on our part.

Was scheduled to be at my house but tech had called and asked if I could bring my car to their shop later that day due to the extremely cold weather and I had no problem doing that. The tech was very nice and did take care of our car as soon as he got back to the shop.

I received EXCELLENT service in replacing my Jeep's windshield. Friendly, professional, do-it-right-the-first-time kinda people. I will be visiting them again when the time comes - because my Jeep loves to crack it's windshield - knowing I will get fast, at home service (yes, that's an option) by a professional who cares about me, the customer. Highly recommend.

Kim and Tim knocked it out of the park. Thank u for helping out

Staff @ plattsburgh shop were professionals and nice. The Safelite phone system sucks, couldn't talk to a person unless I went there. I hate recordings and computer/voicemail/prompted calls. Should have access to a operator

Had a new windshield put in this past February, amazing job. Couple weeks ago it got a stress fracture and they gave me NO hassle. Fixed next day where my truck was parked. Great customer service

I just had a very pleasant experience with Safelite in Plattsburgh. My car window was smashed two nights ago due to what is believed to be an act of vandalism. I found it like that yesterday morning and immediately called them. Safelite was able to service my car today, which was a big relief given as I am in nursing school and don’t have much free time. The man who replaced my window was professional, friendly, and knowledgeable. I will definitely be recommending them to anyone who may need their services. Thank you so much guys!

I’ve used this twice for replacement windshields through my insurance company, both times bringing the car to their shop. They started on time and finished close to the scheduled time (said about an hour, took an hour and 20 minutes). On my most recent visit, the windshield was severely shattered by ice on the highway, and the interior of the car was covered in small glass pieces. They did a decent job of cleaning it up, and also recommended not blasting the defrosters since there could be additional glass in the vents.

We made an appointment online in late morning for the next morning; we were worried they wouldn’t have the windshield in stock that quickly, but they did.

The only downside is they don’t have a local number to call. We were hoping to make a same-day appointment since the car wasn’t driveable, but all we got was their corporate number.

They do have WiFi, in case you want to get work done or watch movies while waiting.

Great coustomer service! Came right to my house and was gone in 45 mins. My dogs even loved him! I will contact safelite again when I have a problem. Thank you!

Great place to go to get replacement windshield. The guy working there made me feel very comfortable with the process.

Great place! Kim helped us with an out of state repair! She helped us submit a claim! We are very pleased! 🤩

The tech did a fine job. But a few days later a truck tossed a rock and now there's a new puck in the window needs to be filled so it doesn't get worse

Had my windshield replaced, the Mobile Tech was extremely polite and held great customer service skills. Would definitely recommend and go through Safelite again.

Windshield was replace on 2/29/20 they offer fast and friendly service.The tech even agree to come in early to start working on my vehicle ... made a very satisfied customer