Dunkin'

Really excellent new item Hot Honey Snack'n Bacon. I still love the Sweet Blk Pepper Snack'n Bacon. I only wish they offered both. Delish Iced Chai Latte w/oatmilk as always

Great service, friendly staff and the donuts/coffee are fresh!
Lots of variety to pick from (donut wise)

I love Dunkin, I truly do. This spot happens to be one of my favorite. But at times, I get food that should be hot cold. Sometimes when I'm in the store, the majority of employees are very busy and that's understood, but in my day we balanced everything. While waiting on people, it's polite to tell the following customers that you apologize, it will be a minute to help you. Be mindful of time and if it goes over, just be courteous to the person you told already it would take a minute to help them to at least tell them I apologize for the wait just give me a couple minutes left and we'll get right back to you. Now I know today's day and age would look at this message and make fun of it and act like they're way too busy in order to do all that but again in my day we did it all and was very busy and still had customers very happy at the service that I or the rest of the crew provided. It's just not in today's people's jeans to multitask more than they have to and they right away feel that they are so underpaid yet want more to do less. So regardless of how much I do love Dunkin Donuts but I still have to address the issues that I Witness while I'm at any Dunkin' Donuts. It's also sad to know that you tell an employee a problem you had with their service a day or two ago and that's a certain topping wasn't put on what you ordered but paid for that type of order and they just look at you like, oh well order or keep it moving is how I see their attitude is. It's bad when they can't accommodate that price that I paid for a certain type of food that didn't come with a topping and it's more than the regular and they still make you pay without apologizing or even getting a manager to fix the problem. Whether or not this gets to a manager HR or corporate it's beyond me but I don't see anything getting done because it's too much of a hassle.

Went there this morning around 6:30 ish and the staff was so beyond sweet and friendly. Always the best dunkin in the entire plattsburgh area!! ❤

The service it quick, the Manager Jenn really does a great job. That's why I and everyone else keep coming back. Now clone her and put her in all your shops!

First time in a long time that I went to the Dunkin on Route 3. It of course was a little bit of a wait since their drive thru is always busy but wasn't horrible. The lady at the window had great customer service and my Iced Latte was made perfectly! 👌

I love Dunkin, food is awesome, prices are good, service is good. I love their ice yea, the best.

I absolutely love Dunkin donuts! I love the smell of fresh coffee and donuts any time of the day or night! I can't forget to mention my other favorite from Dunkin and that is their coolatas, they r so.... good.

Had to wake up for an early morning drive across the country, the first place I always stop is Dunkin Donuts! I walked into a plesent environment with a friendly employee to take my order! Thank you so much to Richard to making my day at 5 am this morning! Next time I’m in town this will be the DD I stop at first!

Always food and efficient. A go to for us, canadians, when we travel across the border!

My hash browns never got put on the order so I had to go inside to get them. No big deal. It happens. Glad I checked my bag.

they are always quick and never mess up my complicated orders. there sweet too and love my dog when I drive with him.

Great coffee... me and my sister ordered the cinnamon hot lattes. I loved mine and she did as well : )

The first time I use the Dunkin Donuts smartphone access place the order finally figured out how to use product very good product just went in at the have the girls scan the smartphone and my order was ready within 5 to 10 minutes very good application thank you very much

Even their worst coffee is 1000 times better than Starbucks

Always love Dunkin! Great staff, patient with us and our unique order and with a 5 year old in the car too. Great place!!

I love their donuts. They make a very good sausage croissant sandwich also.

The have me hooked. Depending on the shop some have great employees and have great coffee. I found my place and I love them..

Great coffee, awesome breakfast sandwiches, friendly people. My favorite breakfast sandwich is the turkey sausage egg and cheese. Bring back flat bread

Always get great service with a have a nice day when i get my daughter her coffee and muffin.