PANDORA

I had a wonderful experience at Pandora thanks to Maxine. She was extremely nice, helpful, and patient, making my shopping experience enjoyable and stress-free. Highly recommend!

Love this store. Very clean and pretty. Such beautiful pieces. The staff is helpful!

Anne and Tyler are fantastic and definitely know about Pandora jewelry! I loved how friendly and inviting they were. I picked out some beautiful pieces. I am extremely happy with the service as well! I got my rings cleaned. I asked if one of them needed cleaning and Anne was so helpful to say no and why she did, definitely helped me learn more about my jewelry. Highly recommend both associates m! They made sure I was satisfied. Personal thank you to both!

Lauren is awesome. Called around 11:30 to make a possible big purchase today. My spouse spoke with Lauren to let her know what we needed. Lauren told my spouse she will get on it to see if they had what we needed. Lauren called me around 2:00 and said she had what we were looking for. I went to meet with Lauren to complete the transaction. From the time I walked in the store, completed purchase, to going on my way, she showed excellent professionalism. Not to mention, she had everything bagged up as a gift, neat and organized. I will definitely be going back to see Lauren when my spouse is ready to get her earrings to go with her charm bracelet.

Tyler was truly a great help. I explained to Tyler the tarnish that was on my necklace and charm and Tyler took the time to ask me how do I store the jewelry, do I wear the jewelry in the shower, swimming, etc. Tyler stated that Tyler would hand polish my necklace and charm while I shopped at the mall. So off I went shopping 🛍 and guess what I forgot to go back and get my necklace and charm. First thing the next morning I called and they said they had my jewelry ~ Upon entering the store Tyler says, Hi ~ Welcome back and immediately went to get my jewelry. Tyler gave me clear instructions on how to care for my jewelry. Thank you Tyler for your outstanding customer service and taking care of my jewelry overnight. You are truly appreciated!

Excellent customer service by Lauren if you come here ask for her I recommend 💯 %

We had a great experience today. Walked in and was greeted right away from an Asian girl. Wanted to exchange earrings but ended up getting a charm bracelet. They were very helpful and sweet, explained in detail how it all worked. We ended up spending more than we planned but it was well worth it.

I originally called to check the status on my order because it was over past the deadline for the in-store pickup. I could not get thru to the store so I went to the corporate website. THAT was a bust. Corporate customer service is not worth a nickel. So I went for a hail mary and tried FB. Less than an hour later, I got a call from the store manager apologizing and explaining the delay. Even after my initial contact through FB, Amy and whoever is running their messaging system are much more effective than the big wigs. I thank both of them for their speedy help and they deserve more recognition

I had a good experience here! My visit was brief, because I already had a Pandora ring and just needed to buy a smaller size after losing a ton of weight. The employee who helped me knew exactly which ring I was looking for, quickly picked the perfect size for me, and was super friendly!

I went in today because my bracelet's lock didn't work and she exchanged it for me. Zulmarie had exceptional customer service because she was very kind and did it very quickly. She was super sweet and helped me right away.

Savneet was awesome! Very personable and polite. She has lots of patience and good customer service! She took very good care of me and my concerns!

I had the friendliest consultant. I went in not particularly knowing what I was looking for, and she had no problem showing me several different things. She made great conversation and had several suggestions about places to visit while in town.

I visited the store during Valentine weekend. Savneet showed me various options & helped me build a lovely bracelet. She is a great salesperson & an asset to the store

Savneet was very sweet and patient with me. I couldn’t seem to make up my mind with the charms and she took her time and showed me so many options. Than you!!!

It was very nice inside and they made it very safe to go inside it

Savneet was awesome sales person. She went out of her way to make sure I got the right size bracelet.

Truly excellent customer service , the people there were very kind and took care of us. So far the best jewelry place I visited

SAVNEET was very knowledgeable, pleasant and full of positive energy. We enjoyed our first Pandora experience very much at the Stonebriar mall in Frisco, TX today

Chloe helped us pick out rings, she was super patient and funny. 10/10 made the experience great.

The service I received from Savneet was impeccable she made me feel really valued as a customer. Thank you!