Extra Space Storage

I just started a lease here and so far, it's been great. Destiny was helpful in all aspects. Code doesn't work, got a temp. I saw some guy open the gate without touching the key pad! She showed me how that's set up. I have my own lock, no problem, refunded right away. Very good service.

Wendellyn was great, she helped me coordinate a complicated move with multiple storage units. I highly recommend her and this location. I called around to a dozen storage units and nobody would accommodate me. Really recommend the site and staff. Thank you.

Wendellyn was a big help in navigating me to a perfect spot for my RV. I appreciated her great customer service skills and understanding!

My business has been looking to store supplies prior to opening and Destiny was absolutely amazing! She gave us a full tour and answered all of our questions. For the deal that they gave us, we ended up partnering with them. I would definitely recommend working with them and will be returning!

Our family is moving to Tennessee and we needed a storage facility for our items to be delivered to. I called Extra Space Storage and spoke with (Destiny) there. Destiny was extremely helpful and went over all of the storage sizing options and even looked at some other locations for the specific size of unit we needed. I eventually went with a 10x20 size unit which they had at this location as I was so impressed with the customer service I received!

Unit was ready and clean. Great service. I know my things will be safe there. Good company. I’d like to add that Wendellyn was most helpful. She got right on my issue and did a professional and courteous job. She completed my request and I am satisfied. Good employees deserve praise and a raise! You want to keep those employees.

Wendellyn was amazing to work with. She answered all my questions and I secured a unit with her. Thanks so much for all your help!

Extra space storage was phenomenal! Specifically their clerk, Tiffany… She just moved here from Florida and excelled in customer service. I have never been taken care of more directly intentionally efficiently above and beyond kind and friendly talkative, but not too much down to earth quality stellar was able to resolve all issues within 10 minutes tops. This transition from previous storage company to now was a stressful situation originally, after stopping by the office and meeting Tiffany I want to keep storage here forever because I From her service and her problem-solving, skills and professionalism gave me hope in humanity again. She definitely deserves a raise and should be in management if she has not already I am so thankful and grateful for my experience would highly recommend coming to extra space storage and when you do make sure you ask for Tiffany because she is the absolute best!

The team here is fantastic to work with-friendly, competent, helpful. Units were clean and prices great. Will definitely use them again in the future!

Destiny was very prompt in calling to welcome me to Extra Space Storage, she was friendly & informative. I appreciate her welcoming attitude and helpfulness. 😊

I’ve had an excellent experience with Extra Space Storage. Destiny is so sweet and kind and exemplifies great customer service. Please don’t hesitate to get a unit with the Mallory Road team! :)

Destiny is always a pleasure to work. Extremely friendly and professional. Highly recommend this location and ask for Destiny!

I had a great overall experience with extra space storage. Everyone was very nice and polite. Even when I had a circumstance where there was an extra charge to my account they fixed it very quickly. I highly recommend extra space storage for any of your storage needs.

Destiny was awesome!! She quickly got me set up with a unit that best met my needs and was very pleasant to work with.

stellar personal attention by Wendolyn yesterday! if I still had a brick& mortar shop I would be honoured to have her manage & be my top team member! thanks to her my question was anwered and left a happy customer!

A great storage facility. Nice courteous staff. Destiny has been so helpful. Always willing to help with any issue.

Wendellyn is an Amazing!!! She is very helpful, nice and quick to respond. Very happy with my experience.

Super friendly stuff sign up was very easy. The grounds are very well kept. Enjoyable experience

Destiny at extra space storage in Franklin TN was very professional and polite with me.. She went above and beyond to accommodate my need.. Thank you!!!

We have rented a space at Extra Space storage. The manager Destiny was very helpful in finding us just the right size storage space at a reasonable price. It’s in perfect location for Franklin and Cool Springs.