Extra Space Storage

I had to begin renting a 10’x10’ space here due to some unexpected life changes, and I have to say: it feels so good to feel like my belongings are safe. I rented from non-climate controlled Public Space storage about 3 years ago for 4 months. When I returned, there was mold on my wood furniture and rodent excrement in the unit and part of the ceiling was falling in. However as soon as I showed up to get my lock at ExtraSpace, the environment felt clean and professional. I wanted to run in the office area and just make sure I had everything in check before starting move-in. Christine was working the desk and happily answered all my questions. I was so relieved to show up at this unit and see it clean and blissfully air conditioned. One of the biggest perks is THE SECURITY CODE is not some crazy, random code. It is actually easy to remember which is amazing since you do have to enter it twice to get into the building and to get in the elevator. The two moving carts in my storage building are also a HUGE help! I have been very grateful so far for their service.

Very well maintained property! Clean and spacious units for good prices and wonderful staff with Christy and Callie. They are so nice and very sweet. Made me feel welcomed and comfortable during my time there. Highly recommended!!

Christy could not have been nicer and more helpful in walking us through storage options. She is very fast and knew exactly what we should do. Superior customer service and kind person.

If I could give 10 stars I would 🤩 Christy was so helpful in me making my decision on what space to rent. She showed patience and never came off to be aggressive. Thanks Christy! It’s because of you I’ll definitely be back and choose this facility over any other. I hope the rest of the personnel there is as pleasant as you are!

Super helpful! Super fast. I was able to get a unit and move in same day. They closing process of a unit was also super easy and quick.

I have been renting a unit at ESS for about a year due to job requirements. I can’t say enough good things about the staff here! They are always kind and willing to help in any way they can! Callie and Christy are both wonderful and constantly going the extra mile to accommodate me! I feel very secure renting here, knowing that my belongings will always be in safe hands!

Staff, particularly the manager Christy, are top notch and do everything they can to make the moving and storage experience terrific. The facilities are in perfect condition and spotlessly clean. This is a very safe location with good security measures and the layout makes moving in and out a breeze. I give this facility (Montclair Road, Birmingham) my highest recommendation.

This location is AWESOME! The staff is always welcoming and very friendly. Every time I have visited the facility, I’m greeted with a smiling face and a positive attitude, along with a clean building. I recommend this location to anyone who is looking for a storage unit.

Callie was so friendly and welcoming! It was so easy to set up and get access too! Incredible service from the office!

They are amazing staff especially Ms Christy. They are friendly and will help you in every way possible to ensure your needs are met. If you need a storage this is a great place to go

We had a great experience at this location! Callie is extremely welcoming and helpful, and the facilities are very nice and clean. Doing business here was a pleasure!

I had a great experience with Christy at Exxtra Space Storage while trying to navigate rent adjustments for my unit. Christy was upfront about the pricing differences between online and walk-in rates and clearly explained why a reduction wasn't possible. Despite this, she went above and beyond to offer alternative solutions, including the possibility of moving to a different unit that might better fit my budget. Her approach was both professional and compassionate, showcasing her dedication to finding the best solution for her customers. Christy's effort to accommodate my needs, her willingness to explore all possible options, and her invitation to discuss further possibilities really stood out to me. I highly recommend reaching out to Christy at Exxtra Space Storage for anyone in need of storage solutions. Her excellent customer service and problem-solving skills made my experience much more manageable. Thank you, Christy, for your outstanding support!

Christy was absolutely fantastic, helped facilitate my needs perfectly! Highly suggest renting from here.

I want to express my gratitude for the exceptional service provided by the manager at Extra Storage by way of meeting her. Kristy Is her name, and her level of assistance was truly commendable. Kristy’s consistency demonstrated a helpful and understanding approach, making my storage experience seamless. From addressing my inquiries to providing guidance, her professionalism and customer-centric attitude stood out. I highly appreciate the outstanding service and commend her and her staff for their dedication to ensuring customer satisfaction. Thank y’all for making my storage journey a positive one

Christy was great! She made the process super quick and easy.

Callie is the best! She went out of her way to help me find the best unit. She was very professional and helpful.

Christy was such a great help! Any problem I’ve ever had always was solved with no problems ! Great business to keep your most valuables at !

Christy was absolutely amazing. Such a nice lady and answered every question I had. Definitely will ask for her again!

Christy is your go to person. Her personality shines brighter than a star. She gets the job done

Best location. I've had my unit for a good while and never had a single issue. The rates go up sometimes, but that's most places you go. I had to make a transfer and Alesia was very helpful, friendly, and professional.