The North Face Pearl St Mall

I came into the store close to closing time on a Saturday evening looking for a rain jacket for an impending trip. I was helped by Daniel, who was by far the most informed, helpful, and congenial sales person I have dealt with in years. He knows his products and was incredibly honest and precise about what could and could not be expected. Also, unlike about 90% of retailers operating in our current climate, the store was well stocked with lots of options sizes and colors. I came in for a rain jacket expecting to spent $300, and left with a rain jacket and pants for $304. It isn't cheap gear but if the product lives up to the level of customer service I received, I may never purchase activity gear elsewhere ever ever again.

The north face, and in particular the north face Boulder Colorado location have been awesome in there, customer service and warranty situations over the decades. I really appreciate the professional and helpful employees there and will continue to purchase awesome north face products not only because of their excellent quality, butbecause of the amazing lifetime warranty that comes with them.

Great staff; very helpful and friendly. Paul the MGR was able to help me with a exchange due to wrong sizing and made the experience very pleasant and easy!

I was there Thursday Aug 3rd to replace old shoes that were hurting my feet.
Three Goddess Gorgeous staff warmly welcomed me and seamlessly found me the perfect pair of hiking trail shoes. We navigated sizes and colors and I got a 30% discount. I was apparently so distracted by my PNW native sales associate’s fabulousness so that I forgot my credit card in the reader. I learned this, when after leaving the store, I hear ‘sir..sir..you forgot your card..’ The Mgr and another sales associate then called back my sales person from her sprint down the Pearl street mall to find me. They were as gracious as they were glamorous in that ‘Boulder Beautiful’ way in ensuring not only did my feet get happy but ensured my wallet was happy with savings and my card back in it. Best wishes at CU, you beautiful Buff’s!

Bought a new black North Face men's jacket to replace his 35+ yo one! And they give a 20% student discount!

Clean, well-lit, well-organized, and the staff is always very friendly. Being located in Boulder, CO, this store always has the freshest styles, plus some Colorado-specific TNF gear. Love this location!

One of the sales reps was extremely informative about the warranty with the brand.
The quality of products at the store are amazing, but I do like learning more after the differences between manufacturing defects and user error.

Awesome store wish I could afford some of there stuff. Great quality

You can't go wrong spending some time in The North Face. Always great things so explore.

Great location, beautiful area, easy parking with an easy walk. Staff were helpful, and prices were affordable.

I love this place! There are so many quirky stores !

Everyone is so nice and helpful 🙂
Especially an assistant manager from Oregon. I forgot to ask her name 🙃

Joe was an excellent outfitter! Thanks for all the help. The store was very clean.

Great shop! Really knowledgeable staff.

Helpful staff and had what we were looking to buy. Good experience.

A+ best staff ever. Very Conversational and knowledgeable!

Not sure about the rest of the store but they do "clothes the loop" where you can drop off your clothes and they partnered with Soles for Souls, which is an amazing organization!

It was good. Helpful staff! Some sweet fanny packs.

Fair prices and great outdoor wear.

My favorito place really Good costumer services