Public Storage

I needed to upgrade my unit to a bigger size. Sarita was alot of help. She made sure everything was smooth and even stayed until I was done clearing everything out of the old unit.

My rating of five stars from Mr Chris is because of its excellent customer service and his knowledge of explaining my deal to me. Also kind & courteous.

We had a family emergency that required us to get a storage unit quickly. Renee was so helpful during our visit.

What can I say about my customer service experience at Public Storage Waukegan? Renee, The Attendant IS OUTSTANDING!!! This was not my first time renting from this facility. However, both times I can truly say that my needs were met. I was greeted with a warm friendly smile. She told me how to navigate through the technology of the APP and provided me a map to my unit. The facility was automatically lit heading to the unit. And the icing on the cake, Renee helped me as she guided me in unfamiliar territory within this HUGE facility. She actually earned MORE than 5 stars. With that being said….Renee, THANK YOU for being such a SWEETHEART and for your assistance. You are PHENOMENAL!

Best wishes,
~Camille

Sarita was absolutely amazing. She helped me out tremendously and had a smile on her the entire time! Thank you!!!!

René,
Is very professional, Answered all my questions. explain everything so well for me to understand rent, insurance, late fees, hours, etc.
highly recommend to go see her for your rental needs.

Chris helped me easily transfer units and save

I have been in public storage for quite, sometime now, and l can tell you the service is excellent, The people are nice and helpful. The in and out hours are great. I would like to thank a few people for their level of service there, and Renee is one of them there who can answer any questions you may have. Again, thank you, public storage, for your services.

Renee was great and help me get a space that fits my need Thank you for all your help

Sarita is an amazing employee, she helped me to her fullest extent!

Rene was absolutely amazing! She went above and beyond to help me find the perfect size storage for my needs. She also walked me through the set up of the app and showed me how to use the self-service! Based off her customer service, I knew public storage was the place for me. Thank you dearly Rene!

Sarita was very helpful. Great service and help with moving between storage spaces.

Seríta was very professional and helpful. She answered all my questions that I had.

Sarita is the best that’s been here at the storage please keep her

I would like to thank two people who have made a difficult time in my life a very pleasant experience. Renee and Charlie are two of the kindest people, so willing to help and ready to give the best quality service. They help me save money with mindful tips and I was able to get the best size unit that would best fit my needs. Thanks you two Rock!

CHRIS WAS WONDERFUL. CHRIS MET ALL MY NEEDS WITH NO PROBLEM. I ASKED QUESTIONS AND HE ANSWERED THEM RIGHT AWAY.

Sarita was extremely helpful . It was very easy and I left without questions or concerns thanks a million

The attendant was very helpful. everything was done fast and easy

Sarita, she's very good very helpful great service

Sarita was very nice and helpful. Location clean and cool.