Taylor's Auto Body Shop

Taylor’s Autobody is the only place I would ever take my car for repair!! Marcie & her staff went above & beyond repairing a scratch that was down to the metal on the hatch of my BMW X3. This shop is amazing & stand behind their work. Search no longer for the most reliable & caring service to their customers!

I had an incredible experience with Taylor’s after my car accident. They more than proved that they do not work for the insurance company and they are there for the customer. Marcie was amazing to work with and had the knowledge and experience beyond any body shop I have ever dealt with. Her knowledge of the insurance system saved me thousands of dollars and she was the main reason I was able to replace my totaled vehicle.
I will be a customer for life (although I hope I never need them again)!
I highly recommend Taylor’s! Being a family owned business is an added bonus to this great business.

I can’t say enough about my experience with Taylor’s Auto Body Shop! I had someone hit me In Barracks Rd and I took my car to get an estimate. The man who looked at my car was excellent and said he didn’t think it was too bad. He took the car and 5 mins later came back and said it was all fixed! The marks on the car looked much worse than they were and he took care of the problem with no charge. He could have told me the repair would cost a lot and I wouldn’t have known the difference. Friendly, knowledgeable, fair…how refreshing! A well deserved tip was given but not asked for.

⭐⭐⭐⭐⭐

I recently had the pleasure of working with Taylor's Auto Body after an accident, and I couldn't be more satisfied with the service they provided. From start to finish, they demonstrated a level of professionalism and care that far exceeded my expectations.

The team at Taylor's successfully repaired my vehicle, and it now looks as good as new. What stood out to me the most was their attention to detail and commitment to quality. Not only did they restore the exterior damage, but they also identified that my car needed a new radiator. They took the time to explain the differences between an OEM and a generic part, allowing me to make an informed decision. I really appreciated their thoroughness and transparency throughout the process.

Communication was another area where Taylor's excelled. They kept me informed at every step, often more so than my insurance company. I always felt like I was in the loop, which gave me a lot of peace of mind during what could have been a stressful situation.

The staff was consistently courteous and respectful, listening to my concerns and ensuring that everything was addressed to my satisfaction. When my dad and I came to pick up the car, we noticed that the passenger side was missing a weather guard and a few bolts. We called Taylor's right away, and they immediately had us bring the car back. The office manager took full responsibility, ordered the necessary parts, and made sure everything was fixed within two days, with no extra cost to us. It was refreshing to see a company own up to a mistake and handle it with such professionalism, especially when many other shops might try to shift the blame or make the customer pay out of pocket.

One small but telling moment was when a large box of Crumbl Cookies was delivered to their office while I was waiting for the weather guard to be installed. Instead of keeping this generous gift to themselves, the staff kindly offered cookies to everyone in the waiting area—a small gesture, but one that really speaks to their customer-first attitude.

In conclusion, Taylor's Auto Body has earned my complete trust. Their exceptional service, combined with their honest and respectful approach, has made them the only auto body shop my family and I will ever go to. If you're looking for a place that truly values its customers, Taylor's Auto Body is the one to choose.

Absolutely incredible experience! For an unfortunate situation of needing car repair this business made it painless. From their almost to the tee estimate, to the communication , to the washing of the car outside and cleaning the car inside, to the delivery of my vehicle to MY HOUSE I will ALWAYS use this business. Thank you for the care!!

I CANNOT recommend Marcie and her team enough! I was hit by 1 (maybe 2 deer) broadside going 55. The deer impacted my Driver's side rear door and frame mainly with some other damage to driver's door and bed.

I can't even tell where the damage was after getting my truck back from Taylor's. No seams, welds, anything! Completely perfect paint match as well. These guys are true PROS. They even helped me with the insurance company to ensure that all the damage would be properly insured.

Thank you to Marcie and the entire team at Taylor's Auto Body!

Great experience from beginning to end! Marcie and her team are awesome. Everyone that I came in contact with were professional and treated me like family. They go above and beyond to get the job done. My vehicle looks awesome. I highly recommend them and would score them as a 10 not 5🏆

Did some great work repairing out car after it was hit in an accident. Very friendly and easy to work with staff helped the whole process run smoothly. We have difficulty with the tire pressure as many 07s do and we came in for our appointment just as the tire pressure light came on and they filled it up for us without us even asking, great service!

I used Taylor's Auto Body Shop recently; they repaired my Mini Cooper's hail damage. Their customer service was outstanding! They proactively reached out to me right after my insurance evaluated the damage. When I brought my car in, they refused to let me Uber... they drove me to work. They were efficient and got everything done faster than originally anticipated. And EVERY employee I came in contact with was so friendly. So many of them have been there for a long time, which speaks to the healthy culture of their business.
They did a great job on my car, and even washed her before returning her to me.
I hope not to need repairs any time soon, but I will definitely use Taylor's again should I need that sort of assistance.
I would give them more than 5 stars if I could!

Excellent service. Unfortunately, I have had to use them multiple times in the past 10 years. Friendly, easy to work with, keeps me updated on the work of my vehicle. Jamey Moneymaker is trustworthy and did great workmanship on the vehicles for my family.
Marci is super to work with. Very informative and a caring person.
Will not and have not taken my vehicles anywhere else for body repairs.

I needed a last minute repair done in the same day, and they got me in close to when they close for the day. Friendly staff took care of me like I was family. Great experience.

The front bumper and fender of my vehicle were not attached well because the screws were gone. For the safety, I put many tapes on the bumper and fender, which look horrifying as if the vehicle was involved in a severe collision. I went to auto shop or dealership, they kept telling me to go to body shop. However, the first body shop, by looking at the picture , refused to offer any help unless I filed a claim first. I then came to Taylor's Auto Body Shop, they are very nice and asked me to get an estimate first. I can then decide if I want to pay by myself or file a claim. When they estimate, they find it not a big deal and use some screws to attach the bumper and fender back. It's free! What a good day! I deeply appreciate their kind assistance!

My x5 front bumper was scraped in a parking lot. I went to Taylor’s without an appointment to get an estimate. Even though I didn’t have an appointment, a technician came out to look at the damage and asked if he could try to repair the damage right then. Ten minutes later, the car was returned, completely repaired. The bumper simply needed buffing. What a delightful experience, completely unexpected. The service was like being helped in a small town, personal and kind. One of the best experiences I’ve ever had in Charlottesville.

Everyone at Taylor's Auto Body was great. Nicole as well as the other receptionist was friendly and helpful. The atmosphere is happy. They kept in touch with me during the repair. They cleaned my car before returning it. They made the experience really nice and my car looked great. Perhaps most importantly, the repair was thorough and well done.

Excellent experience with Taylors!
Efficient, friendly and spot on with quality work.
They repaired our vehicle in record time just as they said they would . Thanks to Billy, Angela and the entire team.

Thank you,
Matt
V-Bar Heating & Air

It's very rare to find any business who treats you like family and not just another customer. I came to Taylor's because of a fender bender. From start to finish they were kind and sensitive to my needs. I was very pregnant and they made sure I had no added stress. I will continue to use them and refer anyone their services.

I just would like to personally thank Travis Whitt and all the employees at Taylor's Auto Body Shop. My car was hit at work while it was parked and between VaCorp, Taylor's, and Enterprise, the experience wasn't as bad as one would think. I got a quick and reasonable estimate from Travis, Enterprise gave me an awesome rental, and when I picked up the car it was cleaner than the day I bought it from the Mercedes dealer....HIGHLY recommend this body shop! Thank you again SO much! My car is beautiful!

I was in a wreck and the other driver admitted fault. My insurance company left me to fight the other insurance company by myself. Taylor's Auto Body realized immediately I was struggling so they offered to take over all conversations with that insurance company.
They fought for me and were able to get the repairs completed with original Chevrolet parts. This was during a GM strike so everything took longer (just over two months) and the situation was even more stressful. The also did a superb job of completing all repairs, and their communication was amazing. Once they took over, I had complete peace of mind.
I am so thankful for Taylor's Auto Body. I hope you don't find yourself in a situation where you need them, but if you do, I highly recommend them.

We got a recommendation for Taylor's from three different people in town, word-of-mouth. Even though the online reviews are slightly worse than other similar shops that the insurance worked with, we decided to use Taylor's because of recommendations from people we knew. They did a really great job on fixing my car; the damage wasn't serious, though. I couldn't tell anything had happened to it. They were also very friendly and answered any questions I had. My only complaint is that they could've done better at estimating when someone would be calling me back with more information and updates, and being a little bit more proactive about it. I called multiple times and was getting different time estimates. Overall, I recommend it, and would go back there should the need arise again (hopefully not!). Thank you!

Really good experience. My wife rear ended another car and thankfully no one was hurt. Our van needed extensive repairs. This was a couple of years ago. Our van came back perfect. I fix things myself and do a lot of base auto maintenance so I know how hard it is to do everything perfect, but they did. Van looks great, it runs great. Absolutely zero problems and I thought I should commend them on that.