CVS Pharmacy

April is outstanding with her customer service skills. She goes above and beyond to make sure my prescriptions are filled in a timely manner. I appreciate you April! And Erik is amazing too!

On Saturday 3/13, Natasha was very patient and friendly. She helped me with my insurance for three of my prescriptions. One had to be transferred and the nice pharmacist (I wish I got her name) filled it before Natasha was done helping me. Thank you both, I appreciate you. 😊

Excellent, thank you

Quick pharmacy service and friendly

Still having problems at maintaining inventory of LOreal colors ...

Nothing in stock, exorbitantly high prices

This location is severely UNDERSTAFFED for their demand. That means customers in need of prescription medications assistance, like you and I, are severely challenged in receiving said medications and or answers to serious questions.

Prepare yourself to go into the actual store to get questions answered or assistance. Calling is not an option. Forget that. You can never get anyone from the pharmacy staff on the phone - ever. I literally called 4 different days this past week, 6-8 times each day, from 10:30am to 8pm.
With each call, I was placed on automated hold for 6-15 minutes, and hung up - no one answered. Finally, on the fifth day, I was forced to go in and speak with somebody in person as I was completely out of my prescription, and the filling issue/release was not resolved. My first trip to the store, the line was eight people long, and not moving. I could see the one poor technician working away like a slave, the same with the pharmacist, and the one individual working the drive-through (which was wrapped around the building). Meanwhile, the intercom kept announcing that there were calls coming in - repeatedly. No one could answer them. Now I understood. I left and went back that night at 8:45. Finally… Success! I could get the issue resolved, and finally get my prescription. While there, I could hear the same situation with the phone intercom - “you have one pharmacy call…you have 2 pharmacy calls…”

CVS corporate : allow this store to hire more pharmacy staff. You’re killing them and causing major stress on folks in need of help with a prescription.

On a positive note, the store is very clean and the staff there are friendly. Also, there were one pharmacy tech, and one pharmacist that were friendly. When you do get someone on the phone in the pharmacy, expect an attitude though. The horrendous phone communication issue in the pharmacy seriously needs to be addressed as soon as possible, and the staff need to be nicer when the do actually answer.

Patrick behind the counter in pharmacy is very unpleasant to say the least. Full report send to corporate. Save the hassle and go to Walgreens if Patrick is on shift.

I called there to see if my rx was ready. 1st off, a guy answered the phone, playing the football game very loud. He kept asking me to repeat myself. I said, "If you turn that game down, you'll be able to hear what I'm saying." He hung on me! Very rude!

If there’s less than one star I will give it to them very rude staff bad service

The worse CVS I've ever been to

Go online to make an appointment. After presented with "your clear" then entering my zip code an error " We're sorry!

Alert We're sorry!
This information is currently unavailable. Please try again." Is encountered. Call to schedule and they can't help via their " COVID" line. Call the store and they say we can't schedule then in store. I said I was able to for my first and they said "the second is different". Bottom line, you can't get a 2nd sorry at CVS. NOW WHAT?

Take EXTREMELY long to fulfill prescriptions, my son got pink eye from school and I put in the prescription order at 11am and still haven’t gotten it. My kid can’t go back to school until we get him eye drops to clear up the infection. Extremely frustrating... come to find out they had the order but never put it in. Honestly?! Must be kidding. Go somewhere else, service is horrible.

Rude techs! One talks to everyone like customers are idiots and are bothering her. She doesn't understand that customers provide her paycheck. She should be working in a Slinky factory, not with people.

So my wife had to go to work today early 6 19 19. So I got dropped off at this store to wait on my boss to pick me up. A unprofessional employee named Jim. Made me leave I quess he thought I'm some homeless guy. .

Never have prescriptions ready

I no longer shop here. Very rude pharmacy.