Baxter's One Stop Automotive

Excellent customer service. They did a premium job for Woolwax Undercoating on my vehicle. I have been doing business with them for a few years- having my vehicles undercoated and will continue to do so. Highly recommend for undercoating.

Great work, great communication, brought my truck in for a manifold leak they found a leak in second manifold as well as a bad upper control arm. with all this they communicated with me what needed to be done and cost throughout the whole process. I think they were very reasonable with parts and labor would definitely recommend them and will be a returning customer.

Brought my '04 RAM in with a 'ghost' in the electrical system which cause various issues for 6 yrs - all of which had been 'fixed' only to manifest elsewhere. Baxter's finally tracked down the problems (three different problems) & fixed them all. So nice to have a vehicle with properly working lights, alarm & radio. They really seem to know their stuff. Would use them again.

I’ve been using Baxter’s for years now and have never had anything but a good experience. Mike is very knowledgeable, gets myself, my son and my daughter in on short notice and always gets them back on the road in a short time. Thank you. Five ⭐

I thoroughly enjoy doing business with Baxter's. The are friendly, courteous, and helpful. I like the quick service that I get, whether it's just an oil change, an inspection, or a repair. The let you know what it will cost and how soon they can get you in to have the work done. I find their prices are reasonable too! They are the best!

Baxter’s employees and himself are very knowledgeable and get any job done in a timely manner. Also have no problem showing you what’s going with your vehicle. Would highly recommend this place to anyone.

I always have a positive experience when visiting Baxter's One Stop Automotive. I have been taking my car to this garage for the past several months. They are always honest and upfront about the cost to repair and what NEEDS to be fixed and what can wait. They are not simply trying to make a buck off everyone that comes through the door. They have just expanded to a new, bigger building which will be able to better accommodate the customers. I would recommend Baxter's to anyone!

Nice friendly and helpful folks.

All my oil changes done locally are done here. Never had any issues. Staff is always polite.

Great service from the front desk to the back Knowledgeable and efficient. Mike and Jessica are great people to deal with, they will go the extra mile to do what they can to get you back on the road as quickly as possible The pricing is very fair.

Friendly and honest owners and staff. They explain and show me what's wrong with a vehicle. I don't feel taken advantage of because I am a female like I have at other garages or dealerships.

There is no other place to take your vehicle other than Baxter's in Massena . They are reasonable in price, prompt in service and staff is courteous always.

Great service and quality. Get the job done so I can go back to work.

Love Jess and Mike like they are our own. Great work on our Vehicles

Always made a pleasant experience by staff despite what is wrong with a vehicle and knowledgable staff.

Very fast, friendly service and good prices for inspections and alignments

I only went to drop off a uhaul truck, but they were very very nice

They always get the job done for me!
Thank you for all the hard work!

They show concern when asking what you needed when you go there for service.

Great people, fast service, quality service, clean environment.