Crawley Heating & Cooling

"Michael was on time. He came to look over my place to do an estimate for me. I had lots of questions and he was able to answer them all. I had several ideas about a new unit for my home. He explained each one and was totally honest about price difference , durability, warranty, etc. He was very polite and went above and beyond to make sure i had everything i needed to make an informed decision.".

I have had to use their services for a number of issues I've had since obtaining my current house, and both techs I've had come out, as well as their receptionist have been incredibly helpful and knowledgeable as we continued to figure out all the issues plauging my HVAC system. We have seen a marked decrease in our electric bill thanks to their help, going from at worst around $550, down to the most recent bill of $175, and I know a significant portion of that is from their expertise in diagnosing and fixing the issues we've had. Here's hoping we only need to call them for a yearly cleaning, but I will definitely keep using their services to have this done.

I called the office at 9:30 am and they had a technician at my house at 11:00 am. I probably got a bit lucky but when you don’t have heat and it’s cold outside you’re grateful for prompt service. My technician was Tim, he was professional and personable. He was able to diagnose and fix my problem within 2 hours. I had a bad experience with other places in the past so when I get great service that makes me even more grateful! Highly recommended Crawley Heating and Air!

I was able to call at opening time and they had someone out within the hour! The tech located our problem and fixed it quickly! I would recommend Crawley to anyone!

Tim knew exactly what he was doing! Used another competitor in the same area and was charged $270.00 with no results! Thank you Crawley's!!!

I called and they were able to come out the same day and take care of my service. The tech was also new his stuff.

I can't say enough about this company! Everyone that I dealt with was phenomenal. The techs were very friendly and did not leave a mess behind. New furnace and A/C installed in one day! Great company!!

Great first impression made by Drake. Kept us updated on his arrival, took care of things swiftly and explained everything in detail. Thanks.

Third visit, same tech, so far good - now adding the rental property to the maintenance program. Good value!

Had to have an entire new HVAC unit!! they did a fabulous job! Very knowledgeable, friendly, honest and worked very hard and completed my job in just a day!! ALL THE EMPLOYEES I have got to talk to on phone calls & in person HAVE BEEN 5⭐
DEFINITELY HIGHLY RECOMMENDED!!!!

I would recommend Crawley’s Heating & Cooling any time. When I called them when our furnace wasn’t working properly they sent a technician who came within an hour and a half. Tim diagnosed the problem and performed the necessary repairs. He went over the problems with our furnace and explained in detail what was needed. He made the necessary repairs and had our system up and running in about a half hour. I would recommend Tim any time. He was friendly, courteous, and a competent professional. Thank you Crawley’s for helping us with our heating problem.

Crawley sent out Tim, our tech, for a diagnosis. Tim was on time and professional. Our second time using Crawley.

Crawley has been wonderful from start to finish of our install! Michael, Dylan and their installers have been wonderful to work with! Their attention to detail really shows! You won't be disappointed!

Back in 2023: "We got a quick response from Michael, who was knowledgeable, charming and clear in reporting what needed to be done. His 17 years of experience clearly show."

At a later date, for duct cleaning Dylan and Jordie were grand fellows who did first class work! They were nice, too!

On April 25, 2024 I needed quick service and Drake provided it. This was a boon since I was away and my tenants were in need of a functioning Air Conditioner. In the narrow window of time available Drake got it done!

"I called at 7am, and the unit was fixed by 10 am. It doesn’t get any better than that: friendly, efficient, and timely service!".

It was closing time and they still sent someone. For a menopausal woman stuck with a broken air-conditioner...Drake was an angel!
These guys are the people to call!

Great job by Crawley HVAC. I’m an investor and own rentals in Indiana and Kentucky. I’ve dealt with HVAC companies for over 20 years. These folks were on their game. Good communication prior to install and good follow up after install was complete. Keep up the good work! I appreciate the great customer service, it’s rare nowadays!!

Awesome service. Very knowledgeable. Forth coming with timeline and information.

Technician was pleasant to talk to. Seemed genuinely concerned about my system working correctly. I've worked with several HVAC companies in the area and Crawley's has proven to be the best.

They did an excellent job installing my furnace also cleaned up afterwards and went over everything they even did a follow up the next day to make sure everything was working properly. Very happy with my new furnace & the service they did!

John went above and beyond when he came to my house to discuss my options for hearing and cooling. He explained everything throughly and insured all my questions were answered. He even took the time to get into the attic to insure my insulation was adequate. Overall my experience was fantastic