Family Jewelry & Loan

Stopped by looking for an H&K USP and a gentleman by the name of Darius provided me with excellent customer service. On top of being friendly, he was extremely knowledgeable and made my shopping experience extremely pleasant. I’ll be sure to stop by and buy more of the awesome selection they offer. If you’re looking for anything, they have anything and everything. Stop by and do yourself a favor.

Customer Service was on point with David and Michelle!! We were instantly greeted and told them what we were interested in. David showed us the item and it was in good condition and at a great Price!! Our time here was quick in and out. Our cashier was Michelle and she was nice and the transaction was simple and smooth. We will definitely shop here again!! Thank y'all!!

David was an amazing help as well as the rest of the staff. Everyone is so friendly! When I asked how much they would charge to have a ring cleaned David said he would have it taken care of for me at no charge. They have a lot of neat items in their shop and the prices can’t be beat!! This was my first time shopping here and it will not be my last!

Chris is Absolutely amazing!!! We are visiting from Columbia SC and searching Great Pawn Shops... So Glad we Stopped here ... Chris helped us Tremendously and his Customer Service is A+!!!!
We purchased some Amazing items... Definitely will return the next time we Visit Huntsville AL!

Hi my name is Mike and I came into Family Jewelry @ Loan and met a nice young lady name Michelle who help me out from the time I walked in the front door she also helped me find a very nice watch that I purchased from them also I was helped my the manager Darius who looked out for me as well the staff all together was cool. If your every in south Huntsville please stop by and see them. I will be BACK TOMORROW FOR ANOTHER WATCH LOL.

gentle woman Michelle provided me with excellent customer service. On top of being friendly, she was extremely knowledgeable and made my shopping experience extremely pleasant. I’ll be sure to stop by and buy more of the awesome selection they offer. If you’re looking for anything, they have everything.

Chris and his staff are awesome. They took care of me and were fair and quick. Two different transactions in less that 20 minutes. I strongly recommend they guys and they have my business and will definitely be going back.

Jaden did a great job helping me out today. I was selling a ring and got a great deal on it. I appreciate this team so much! I will definitely be back again.

Michelle was really wonderful getting me all the information I needed. They have wonderful products and great prices! Will be visiting again very soon

Michelle was great! Got me in and out accurately and quickly! Items sold to me was as she posted with a STEAL of a deal! Thank you Michelle 😊

Michelle was very helpful and informative with my firearm purchase! Definitely check in with her whenever you come to shop she’s also help me with jewelry purchases!

Darius was a nice and pleasant person to deal with. He got me a great price and would recommend asking for him by name. I will be back again for sure.

The quarter machine by the door, I want nothing and I also got hot in the store. Thanks to Chris. He turned the air down for me. Thanks Chris. Let me play with the guitars. Thanks, Chris he give me excellent service all around five stars Top notch service you can fire everyone but not chris he’s cool

Got a great little guitar and amp for my teenage son. David was very helpful and friendly, he threw in a free amp cord and even carried the amp to my jeep for us! 10/10 would recommend and would also come back again.

Michelle was a very good associate . She got us the exact beautiful 14 kt white gold with diamonds wedding band. She also cleaned it and put in a beautiful little box for us. She's Awesome!!! If ever in need of beautiful jewelry with da great prices? THIS IS THE PLACE!!!

Darius and David, courteous and professional, and everyone else in this shop, deserve five stars and more, especially in this day and age, great customer service, well ran family owned, great experience!

Jaden is great to work with. We bought some tools and a new ring. Great experience!

I went to the store needing a chain clasp replaced and David at the counter repaired it in store. This had saved me anywhere from 35 to 50 dollars and he didn’t charge me anything. Very good customer service. I will be coming back.

I worked with Matt, and he was absolutely amazing! I sold some personal items, and bought a PS5 from them, they made me a great deal! Very very friendly, professional, knowledgeable staff who were very helpful! Absolutely amazing experience and I would highly reccomend them!

The best pawn shop in town!
Super friendly and they treat you with respect.
They always give you a fair price.
Tina, and all the employees there are super nice and they help you get the best deals.😁😁😁😁😁 5 stars ✨