Cricket Wireless Authorized Retailer

I have been here several times and will continue to return. I am not an avid technology individual. Although I have an up-to-date cell phone, I don't have the knowledge to solve many issues. So, I need assistance.

The first time I needed help with figuring out my password. The sales associate tried several troubleshooting methods, which I truly appreciated her for; she went the extra mile.

The second time, I needed help with some text messages that were confusing to me. The same sales associate helped me with the issue.

I am very grateful for the help I received and will continue to visit. Thank you for the service, courtesy and professionalism.

The customer service at this store is EXCELLENT! That's why I continue to go to this store time after time! I have had the opportunity to work with Anahi, Esmeralda and Fernando and they are all AWESOME! You have a great team at this location!

Such a gentleman who was able to help me add to my plan. He was very polite and courteous and helped me when there was an issue to come up. He made my day just how kind and friendly he was!

Always friendly & great customer service!!! They were very patient when answering all of my questions. I really appreciate not being rushed.

Super HELPFUL AND FRIENDLY staff! Unusual in a cell phone company nowadays. The young woman and gentleman that were there assisted me with every aspect of finding, buying and setting up my new phone in a friendly and timely manner!

Jose C. From this location was very helpful! He helped and was very nice about it all. :) Thank you so much for being understanding.

Good prices jus wish I could get my old # bk had it since 2006

Fernando was great at Cricket Wireless if anyone needs a phone, go and see him he’s Awesome.

Came in and Veronica greated us at the door amd gave great service along with a good deal and a quick proceas they made it so easy amd made us feel at home.

Fernando was the best help and convince to port-in from Verizon :) I love how he explain all the amazing deals cricket wireless has !!

Checking on phone's and their service, friendly staff they know their stuff

Omg took me almost day to get my phone but the guys were so patient with me and issue most definitely will be back

Service is awesome. The reps are quite knowledgeable and very friendly. I prefer to go to this location than any other location in Lubbock.

I ❤ my service!! The staff is always so helpful and nice!!

Great service , I got all questions answered. All problems fixed .

Very sweet staff. We have one just down the street but only like this one

Great customer service, friendly staff and clean and comfortable facilities..

They were very helpful and knowledgeable people a great help

Great customer service

Customer service is good.