Sound Mind Investigations

What can I say about Jeff & his team. I will start by saying working with Jeff in my divorce case lifted a HUGE weight off my shoulders. Not only did he work my case, but also gave me great recommendations & legal advice. On our initial phone meeting, we spoke in detail about everything down to the smallest details. I am a person who likes order & needs to know how things are working together…He ensured me he would do everything in his power to get the evidence I needed to win my case.
Even though we were complete strangers, I knew he was someone that I could put my trust in, by the way he pours into his passion.
Once I paid my retainer I went on about my life as normal as I could & let him have it. I got frequent updates, with pictures and whatever else I needed to see to put me at ease. Jeff kept me in the loop of everything that was going on. He is someone you can speak your mind to honestly (please do lol) & let him know how satisfied/or not about your process. He will tailor his plan to fit your needs, if necessary. Jeff is not cheap by far, but like they say you get what you pay for.
Get your ducks in a row first with your case to present everything you have to Jeff, to save you time and money. This also makes his job easier & more clear on the goals needed to be met. This job is not for the weak & is very time consuming, but I really appreciate the level of dedication Jeff & his team had for my case. He helped me win my case & walk away with more than I could’ve imagined. HIGHLY RECOMMEND!

Jeff was great to work with. Very responsive at all times. He helped navigate me through the process all the way. He was able to get the information I needed within a matter of 3 days. Then continued to gather information to solidify the matter. Not having used a PI before he was very good at describing the process and handling the delivery of difficult news. I would 100% recommend him.

We recently collaborated with Sound Mind Investigations on a case and were thoroughly impressed with their professionalism and efficiency. Their team was knowledgeable, responsive, and committed to delivering results quickly. It’s clear they take pride in their work, and we highly recommend them for any investigative needs. A great partner in the field!

Excellent-I got everything I needed in less than 2 days. Jeff was communicative, responsive, did everything I asked and seemed genuinely concerned about my situation. I couldn't ask for more. This was the 3rd PI I've had to use and he is by far THE best.

Sound Minds did an excellent job taking care of my investigative needs. Can't say enough about Jeff and his crew. They made the difference and worked fast. Thanks!

As an attorney, when I need a matter handled, I need it done right and need it done now—whether’s it’s finding an opposing party, serving legal papers, taking a witness statement, or getting important photos. That’s why Sound Mind Investigations is my go-to for all private investigation services. When you need a PI, you need someone you can trust—and you can trust Jeff Means and Sound Mind Investigations!

Jeff was so kind and helpful during a very difficult time. He went above and beyond explaining things I didn’t understand. He was available whenever I contacted him and had a way of making a very sad and uncomfortable circumstance more bearable. I would recommend him to anyone.

Jeff and his team were absolutely outstanding! Their professionalism, thoroughness, and remarkable efficiency in handling my case was truly impressive. Jeff's meticulous attention to detail and consistent, timely updates made the entire process exceptionally smooth. I confidently recommend their services to anyone seeking reliable and discreet investigative work. Thank you immensely for your exceptional service!

I needed sensitive information quickly and Jeff delivered. He found exactly what I needed when another agency couldn’t. Highly recommend.

I couldn't be happier with the services provided by Jeff. From the moment I reached out to him, he displayed a high level of professionalism and confidence in his ability to handle the task. Not only did he assure me that they could get the job done, but he also delivered on that promise with remarkable speed and efficiency. Their dedication and commitment to their work are truly commendable. I highly recommend their services to anyone in need of a reliable and effective private investigator.

We hired Sound Mind Investigations to help with our custody case. Jeff was more than helpful. He checked in with us everyday to make sure we knew what was happening with those that were being investigated. He was able to get more than enough videos and pictures to help us win our case. We now have custody of our grandson. A big thanks to Jeff and his staff!

I had put my daughter up for adoption at birth but was receiving pictures from adoptive parents they stopped sending pictures wen my child turned 15. I hired sound mind wen she turned 18 to find her for me and he did we are now reunited.i would refer sound mind investigation to anyone in need to find any information..thank you.

Jeff is amazing! I’m floored how quickly he was able to find the information I needed. He’s very easy to work with. I hope I don’t need PI services again in the future, but if I do, I would not hesitate to use Jeff again, and I would absolutely recommend him to friends and family.

Jeff was so helpful, knowledgeable, and professional. He keeps in constant communication and treats his clients like they are family. I highly recommend him!

Jeff is professional and ethical. You can not find a better PI in the Huntsville area.

I reached out to Jeff when I lost all hope! I have been trying to get my husband served. But he’s been hiding from me and making sure he avoids my attorneys attempts. No one wanted to help me with in the military (because I married someone in the military). He helped me in less than 10 minutes and found him. I will forever be indebted to his services! Thank you so much Jeff! May God bless you immensely!!!!

Jeff and his team were great. Jeff kept in constant communication with us and followed up even after he had accomplished all we had asked him to do. He was very efficient and kept us appraised of our situation throughout. He was clear and reasonable in billing practices. Most importantly, he and his team were discrete and kept our request confidential. If you find yourself in need of trusting someone with a difficult situation, Jeff and his team at Sound Mind Investigations can't be beat.

I had an awesome experience with Jeff! He was efficient, friendly, professional, and got the job done quickly! I’ve been waiting for months to get my case taken care of and he helped me out immediately and I’m so grateful! I will definitely be using him again and would highly recommend him to take care of your needs!

FANTASTIC!! I have never used a PI before. I had a difficult time getting in touch with my ex-wife and I turned to Jeff and company for help. From the first time I contacted them they were helpful and professional. Pricing was always transparent. Communication was stellar and follow-up was terrific. They got the job done and made sure the paperwork I needed was signed and notarized. They followed through and checked up on me throughout the process. Jeff was efficient, thorough and I cannot recommend them enough.

Through work, I have used Jeff’s services as a private investigator and a process server. He is always prompt, professional, and great to work with. Highly recommend.