Ace Hardware

Friendly associates as soon as you walk in the door. Kimberlie greeted us immediately with a smile, asked if we needed help and took us straight to where we needed to go. Didn't walk away after getting there either. She stayed and helped us make the best decision on our purchase. Very thankful!

I enjoy going to the store everybody's always nice and friendly and there to help you find whatever you need

:very helpful, very clean, &really well lite store

A very large store. Looked like they had everything one would need. Friendly staff.

Shop here often, always end up buying more than expected. Store is always neat and clean.

I wanted to take a couple of minutes to write up a review for this Ace Hardware location. Businesses are businesses and it's the staff that makes all the difference. I was browsing around, looking for parts to conjure a hardware solution for a problem. Dee, and older gentleman (who I learned has lived in the area most of his life!) asked if I needed help. Said I was looking for a kind of part, he inquired further as to what I was doing. After explaining, he ran all over the store with me, trying different parts and solutions. I ended up buying a 10 foot piece of pipe, which he graciously offered to cut into thirds for me. He made some other suggestions ("don't want to get in your business, though") that were extremely helpful. Probably some of the best customer service I've ever received in my life. Thank you, Dee, for taking so much of your time help me work out my fixes.

Local and easy to find what you need. Helpful folks. If they don't have it, they can order it. Saves a drive to the big box stores. Support local.

Came in to get pex tubing and fittings, Josh was amazing helping me, his knowledge was absolutely impeccable. Earned a customer today.

Even though we arrived near closing time, we were greeted as soon as we entered and given the assistance we needed without being made to feel as if we were delaying the employees end of day procedures. As a matter of fact, we received the best customer service that we have experienced in a long time. We will definitely return when the need arises.

Very clean hardware store friendly staff
Too many variety of merchandise.

I’ve gone in several times since they opened and have always been greeted at the door and helped to find whatever I was looking for. You can see that the owners work on customer service, because everyone is very polite and helpful. The store is also extremely clean. I enjoy going in there to find the things that I need and browsing to see what new things they have brought to their store. My husband and I will be regular customers.

Great employees thanks for all your help. I really like the Stihl MS 180 C-BE

Good selection of items and very helpful and friendly employees.

These folks are so helpful and polite, really go out of their way to help you get what you need, and someone always available to help. They even deliver. Every time I'm there, I get consistently good service.

Great service and knowledgeable people

So big in here love the layout.

Friendly and helpful staff. They have always been very helpful when I have any questions or i went in to warranty any craftsman tools.

The other Ace hardware stores in the area do not even compare to this store. I am glad we have one here in New Boston, Texas!

Great prompt service. They met me at the door and guided me to what I was looking for. I also had an online pickup and they carried it out to my truck for me. Helped with registering it and everything. 5 stars.

Great Family owned business.

Friendly and knowledgeable people that were quick to help.