Verizon

Had a great experience! Big shout out to ken for all the information and help!
Walked away a new and a happy customer!

Jennifer/Isabelle was fabulous! My old phone was dying quickly, over 1500 miles from home. She transfered my email, contacts and photos...and had me out the door in under 30 minutes. More than satisfied, I am impressed and indebted. Give her a raise, a promotion, or both!

It's always a pleasure to to this store. The staff is friendly, courtesy, fast, and know what they're doing. It's no wonder why you have so many folks walking in. There may be a line, but won't last long. Yeah, they're that good.

I do not normally leave reviews but I had the best experience today at Verizon. I was in and out with everything I needed and the employee Kimberly that helped me was amazing. She went above and beyond and her customer service was top notch, she was the friendliest and made my visit today there exceptional. I couldn’t have asked for better service.

Went to Verizon today and purchased two new phones. The employee at the store had the best attitude and made swapping all the phone info over so easy. Excellent Service from Jennifer at the Lufkin Texas store

The representative I dealt with at the Lufkin store was very helpful and knowledgeable. She relieved my worry about the transition from the carrier we had been with for 18 years.

These people are the best. Been using this store for a few years now. They know me, and always take care of my goof-ups! I try to keep the updated equipment, but not very savvy. They always take care of me in Lufkin!

The Verizon store that I went to off Bryant Irving in fort Worth was an absolute phenomenal experience. They have a huge team that is very quick with their customers they are very fun and serious to work with they know their products and they know how to present proper customer service! Thanks again guys for y'all's help

Mr. Bryant has a great personality and very knowledgeable of his products. I was looking to purchase a gift and after giving him a little of what my friend likes, he helped me select the perfect thing. Thanks Damari Bryant!

Overall experience was great. Nice friendly staff.

My personal visit was to simply try our service to see if it was stronger than my current carrier. Unfortunately I had no service in my area BUT do recommend their service based off of my customer experience.

Hope this helps

Everyone at the store in Lufkin have been extremely awesome. After dealing with several issues, they remained determined to get everything done. I can't thank them enough.

I just want to give a shout out to the sales associate named Keila☺🥰. She went to the extreme helping my daughter. We had a good time talking to her, such a professional woman.We're definitely coming back only to her in Nacogdoches Tx. Keila is the person you want if your in that city.

Rudy is an amazing young man! After spending nearly 3 hours on the telephone with Verizon Tech Support, I went to this Verizon store and Rudy solved my problem in about 5 minutes! Absolutely great service!

This is the best run Verizon store I have been in period there is a good staff here, and they always take good care of me. I drive well out of my way to stop here and get whatever I need.

Best Manager and staff of any Verizon store

Great customer service. Ms. Maggie was SUPER helpful! She went above and beyond to help us with our Verizon account. Will definitely be back.

Very helpful store clerk, spent extra time transferring data/pictures from old phone to new. She also helped my son get his own phone plan..

Jose at the Lufkin location was extremely helpful and made switching easy, we showed up late in the afternoon he was the busiest employee there and took his time without seeming rushed. 10/10!

The Lufkin Verizon Store was very helpful. I had just purchased a new phone in Houston and was not told how important it was to get a screen protector for them phone because the protective box he stole me would not protect my phone so the first time I dropped it it broke. Even though I only dropped it about 12 inches it broke
Not good service.
The Lufkin Store was kind enough to help me claim the broken phone on my insurance and pick out the correct protection for this phone. Thank you so much for your help Isabel.

Jennifer was the bomb, she worked patiently and hard to make sure we got everything we needed and the proper paperwork to the credit department...very satisfied with my service

I was in and out with a new phone and had my old phone assigned a different number and set up in less than 20 minutes. By far the fastest and easiest experience I’ve ever had at any Verizon store.