AltSmoke

I love that they have a discount program, so I earn points every time I shop here. They also usually always have what I want in stock. Never usually have to wait either, always a quick trip, and the people that work there are really nice.

Young lady was very knowledgeable and helped me quickly and efficiently. Will definitely be a returning customer.

I love having this smoke shop so close to my house! The employees are excellent, and are willing to help you with anything. They have 20-30 juice flavors on display that you can sample. The lounge area is really nice, they have a nice couch and LCD television. Really cool place to hang out, check it out!

Great shop. Great business. When customers ask for something they don't have they will send the customers over to my store, and I do the same with them. I highly recommend visiting if your in the area!

Great selection of juice
*UPDATE*
Updating my review for 4 to 5 stars. Went in yesterday afternoon at lunch to pick up a bottle of juice. There was only one gentleman working and several people waiting. He was doing everything he could to help everyone and was literally hustling to help everyone and apologized several times for the inconvenience, which there was none. Their customer service proved to be over and above.

Also highly recommend this flavor. Tastes like a sweet cinnamon roll with icing. Bought on a whim and was not disappointed. Made by a Dayton Ohio company. Support your local businesses!

Great prices on there vape and juice

I currently commute 75 miles just to visit the Cincinnati, Ohio location because I prefer shopping at a brick and mortar store more than I do online shopping.
Upon my first visit to AltSmoke, I was pleasantly surprised with how much commitment and expertise all employees have, not only with their products, but more importantly with their level of outstanding customer service. On any given day that I visit the store in person, I am immediately greeted once I open the door. Throughout my visit, I am given respect, attention, and knowledge. It has been very few and far between since I have had such a welcoming experience from any company, and I am very grateful this company exercises the importance of such customer service!
This location has a wonderful flavor ejuice bar, that is extremely well kept, as well as very sanitary. They also have a wide variety hardware and accessories.
The only suggestion I could possibly give to AltSmoke is to continue to expand. When the Cincinnati location is busy, it is hard for the large group of staff to keep up, though they certainly try their best! While in a perfect world, we do expect to be waited on hand and foot, it's not always possible, and I hope to see many more locations soon!

Great Place, Great Atmosphere.
Staff is very attentive and knowledgeable.
I got setup by Steve a few weeks ago and from the get go he
was very friendly and outgoing.
He talked me through several options for the "beginners" and was very helpful
in helping me set up and understand the device of my choice.
I walked out a very satisfied customer and since then have been back several times.
A week after my purchase my wife decided she wanted to take a stab at this and Lynn was
on top of things helping her with the selection and set up.
She had an issue with her setup a few days later and upon arrival a nice young lady helped her out and got Jeff involved and tested a few things and when it was all done and said my wife walked out with a new battery/base and walked away from the experience a happy camper :)
Every time I have been in there the people (customers) are happy and seem to be having a good time.
Long Story short I highly recommend anyone starting out (or otherwise) to stop in and give these guys and gals a shot, I do not think you will be disappointed.

My experiences at the Eastgate Store have been almost all positive. When a person starts "vaping" things take time. Picking your favorite vaping equipment and flavored liquids will take time, but the folks at Alt Vape are very helpful and patient. I believe your shopping experience at Alt Vape will be well above your average stores and shopping experiences. (I don't work there and I didn't know anyone who did, before I started shopping there).

This place is great! A little hard to find if it's your first time stopping in, but the staff is fantastic, friendly, knowledgeable, and have no problem taking the time to show you their product. You also get to try the product. Wonderful! Stop in here, just be prepared to spend a little time, and a little cash. Don't worry: they're quick, and inexpensive! It's just that you'll WANT to spend time here, and you'll feel a deep, overwhelming desire to buy super-cool toys or flavors.

We came into the shop at the recommendation of several of our friends who had recently switched to vapor set ups. The staff are all friendly, helpful and welcoming. The manager was very helpful when I wasn't able to do a promotion then and there.
We will be returning for all of our "juice" and future needs!

This store is super top notch. Friendly, and very helpful employees, and the service is fantastic. This has been my main store for the past 8 months and I still haven't gotten tired of it. Keep up the great work everyone!

-Drew

This is by far the best vape experience in town. A shop that not only cares about quality but about the safety of its customers and advocacy. Yes they sell PREMIUM E-Liquid at 22 a bottle. That's not outrageous for what you're getting. If you're paying 7 dollars a bottle for 30ml of liquid, I would bet my life that it's not 3rd party tested and filled with potentially harmful chemicals. Keep up the great work guys!!!

I love this place! Great atmosphere and customer service! Everyone that works here is very friendly and helpful. I will be coming here at least once a week. If you want to vape you need to come to this store, TRUST ME!

Been coming here for awhile now ans the staff and experience is like none other! Very knowledgeable and great service along with prices! Definitely check this place out ASAP!!!! Best place ever! Haha bought juice!! Love it

I've been to a couple of Vape shops before and AltSmoke has been by far the best place to shop. Employees are attentive, the atmosphere is relaxing and they carry a great selection of everything a new and experienced vaper needs. This is THE place to do all of your shopping, and a great source of knowledge if you are questionable about buying stuff online. Would recommend it to anyone, great place, great staff, great products.

-Jake

Wow!! What a nice place! First I can agree the pics posted here are not of this location but can for sure verify, this place is just as beautiful and clean. Super friendly customer service and a layed back atmosphere like no other. I could study there all day and take naps. Oh, and they have 50 Cent Pops/Sodas

My husband and I have been to multiple vape shops in our area and I can honestly say that AltSmoke is the best one to visit.

First and foremost, you are greeted by friendly staff upon entering their store and they immediately ask if they can help you find anything or answer any questions. Every person that works there that I have personally come into contact with is very helpful. They answer your questions about anything to do with vaping. I often ask questions like, " Do you prefer this one or that one?" or "Which has the best flavor?", and I get their honest answer. Which is important because I don't want to buy a vaping device based upon a selling point that isn't true.

Secondly, the environment is just... chill! It's ultra relaxing as soon as you hit the inside of the door. There's people sitting and chatting at the vape bar and there are tables set up so you can bring your laptop or tablet and do some work or homework from college.
The inside of the store, as well as immediately outside, is very clean and it smells good. The bathrooms are clean, as well! It's a beautiful store in how they have it set up, the flooring, everything in general.
Also, I would just like to add.. There were a couple times when it was almost closing time and I didn't have time to run my 7 year old daughter home first. Now, I know this isn't an ideal place to take children BUT.. I took my daughter in there and I didn't feel out of place or unwanted. It's never like, SUPER VAPEY (if that's a word) in there so I didn't feel that she was in any real type of danger being in that type of environment.

And last, but DEFINITELY not least, is their pricing. Like I said in previous paragraphs, I have been to MULTIPLE vape shops in our local area. I can honestly say that I have compared prices between all the different shops and AltSmoke is the cheapest on most items that you will find there. In the past when vaping was new and the store was new to our area, they were a little expensive. But since then they have leveled out and they offer great rates on the best items! They usually have a good stock of current items. If they happen to not have it they will take your name and number and call you when their shipment comes in and put aside the items you want.

I have to give this store an A+ for their all-around customer service, the conditions of their store, and their fair pricing on the latest vape products! Thank you, AltSmoke!

Jessica & Billy Smith

The place is nice, the guy that helped us took 15 min to explain all details and different options, always very kind and helpful despite our silly questions due to ignorance on the topic. You can see they know their business and take care of the customers.

Went in last night and picked up some cbd oil to try out. Guy was super friendly and knowledgeable and quality is off the wall. Seriously know for a fact after one visit this will be my place of business.