Starbucks

Fast service even when busy, but you can't tell that by the customers sometime. Staff working hard and expediently on many orders as they come in, but sometimes the rudist customers complain on a wait that should have been considered with 14 people in front of you and off course a busy drive this and mobile orders to be done. Good location and good product. Congratulations to the staff for a job well done.

My main to go coffee spot - the people are always so welcoming and make you feel great about your day!

Staff is very friendly, great drinks, very fast.

This location probably gives me the fastest service without sacrificing friendliness. The barista taking my order at the drive through, regardless of which day, is always very upbeat and polite. I don't get the chance to go here daily as I live a few towns away but it's definitely a nice treat when I'm in Athol. Very hard working staff! Thank you!

The staff at this Starbucks is awesome. When ordering through the drive-thru they will check to make sure that they have the breakfast sandwich before while you are ordering. Also, the building is pending LEEDS certification - so it was build in accordance of environmental standards. The materials involved are all low VOC - again showing Starbucks commitment to the environment. What would be awesome is if their Marketing Department would sell bamboo or metal reusable straws in place of the single use ones that they give out. They also allow customers to take home (no charge) the spent coffee grounds for use in your garden or to add to your compost bin. That’s a huge community benefit. Thank you Athol Starbucks for caring about earth and the local community.

Customer service here is unmatched. The girls welcomed me with a smile as i came in for my order, which was ready quickly and made accurately. The positivity and energetic atmosphere was refreshing, it definitely made my day!

The baristas are always so very friendly and they get my complicated drink order exactly right. I have never had kinder and more helpful workers than I have at this Starbucks. I am willing to go a little further to this one as opposed to the ones closer to me solely for the customer service. The drive-thru moves quickly and their positive attitude makes my bad days so much better. Keep up the excellent service!

My new favorite Starbucks just moved to the state and the people that work the drive through have the best customer service I’ve seen since moving up here

So nice to finally have a real restaurant in town. Plus, it's open late into the evening which is awesome. Nice atmosphere and friendly staff. Has an outdoor fire pit and seating area that will be nice in warmer weather. We ordered Fish and Chips and Steak sub. They were served surprisingly fast, considering how busy it was. Both were good, really liked the fries and their BBQ sauce. Will be going again.

Friendly employees who aren't afraid to engage you in conversation. Drinks are consistently excellent. Ample patio seating. Inside, there are outlets to plug in your devices. I had a bacon and egg breakfast sandwich that impressed me: hot, ready fast, and affordable.

Since covid I dine in less often but this location nerve disappointments whether Ordering online for pick up inside or drive-through. Using the app ads us to save money and allows to add a tip after you pick up your order. Barista‘s are always friendly and customer service oriented.

I love that there is a Star Bucks in Athol! I will not get my coffee/tea any where else but here! I travel from Baldwinville every day and the staff is always so pleasant. I place my order online, so I never have to look at the menu and quests what they have available and such. ( the Star Bucks app is a real life saver) plus if you go there a lot, you get points and get free drinks and food! It’s less expensive than ordering in store without the app. I got through the drive through and just tell them, I’m picking up an order for Becky. They are so nice on the intercom. I drive up and no need to exchange money... they give me a smile and hand me my order. Oh, sometimes I bring my Golden Retriever with me. He gets a Pupa-chino. Just my opinion, I think the options are much better and healthier. The drinks taste much better and are worth the money. The breakfast is worth it too. The protein containers are the best!

Fastest service I've had at a Starbucks. Clean (none of that odd smell some of them have), efficient floor layout, friendly staff. Only downside is the whole plaza is a little out of the way.

The staff is incredibly friendly and the atmosphere is great. It's off the beaten path enough to not be over crowded, but still well populated. I wish I could afford to come here more often.

This location is great for the most part attention to detail is key, the crew is cheerful, relatable, and respectful, if you try something different for beverage and don't like it they will make sure you leave happy with something you do like, overall a great location !

Exactly as you would expect. Plus there was a great place to let my dog run around off leash. Very friendly person working the drive-up.

Love their vanilla chai lattes. Got a pumpkin scone and loved that too. Not crazy about the icing on top, but the scone itself was pretty good.

Delicious coffee and other beverages along with light sandwiches and pastries. Pleasant staff and a welcoming atmosphere. One of our family's favorites!

The location was clean, the service was good, and overall experience was positive

Very friendly staff and they made my drinks perfectly! I am very pleased with the service here!