CarpetSmart Mill Outlet

I recently had flooring put in my home in Williamsville. Bob and Leah were incredible to work with, beautiful job, fair pricing. I also had my carpet ripped out and I did not want to pay extra for the haul away because they have contracted installers that require of full clean after removing carpet. Simply put it the curb, called my town for large pick up and now my house is beautiful to entertain for the holidays. Merry Christmas 🎄

Couldn’t wait to do this review. I’m shocked at the pleasant experience I had with Carpet Smart from beginning to end! After a major flood in my basement, I wasn’t sure which way to go on flooring. Bob took his time, explaining options without any sales pressure. He was upfront with me about delays, before placing order, so I was shocked at how quickly the luxury vinyl tile came in. Next came Mike and son to install it. He gave me a date, and arrived promptly at 9am the first day, and 8:30am the second day. Once again, so pleasantly surprised that anyone today shows up on time. Work was done neatly and quickly. I would recommend Carpet Smart all day, and truly appreciate what was an extremely stressful event (the flooding) turned into a very easy fix. Now I need a painter! Hope I can find someone just as reliable!

Very good experience with Carpet Smart (Niagara Falls Blvd), had 1100+ Mannington Restoration fooring installed and was so happy extended the flooring to two additional bedrooms. Store staff is great... very knowledgeable and the installers are the best - also very knowledgeable, hard working and professional. Highly recommend!

Took my patient there to order some flooring that is resistant to cat urine...meaning no seams and won't soak into the floor. He was very pleased with their recommendations and decided on a somewhat rich darker wood look. Beautiful choice. Ripping out carpeting and no more of that as it was destroyed by 6 felines over many yrs.

Chris was great and easy to work with. Got a great deal on a great product very happy with results!

We have used them twice now. Great selection and laid back staff.Very pleased with how both rooms came out. We will be back when we decide on our next room.

Came for the carpets, stayed for the total solar eclipse. 10/10

Salesman Chris really worked with us to not only get what we wanted but also at a good price. Recommend Carpet Smart

Dan saved the day for me,excellent service and great prices highly recommend 👍

Great service!!!!

Good folk great deals

If you were thinking about stopping here for flooring, keep driving