O'Reilly Auto Parts

Mrs. Barbara and John and every one else in the team are always nice and helpful. The only location I like to go to.

Last week my 88 year old Mom mentioned that she left the adapter for her seat belt in her car we just recently replaced with a new one; yet she still drives. I called O'Reillys and Lola checked for the product and offered to keep it at the front desk for me; a $& item. When I arrived she was busy with another customer, but still said hi, so Jim was there to help and I asked about another product and as we were talking Ronnie came over and they both went with me to help find the product and explain it's purposes. I was thanking them when a lady at the next register being taken of by Dshun overheard me and said I was right this was better than the one next closest so she always came here. Another man came up and said the same. Kate appeared and I was still complementing the kindness and non judgement of the staff and she just smiled. She could have told me she was the manager but instead just nodded allowing her staff to get the glory; then I realized who she was. That's leadership training and hiring people who work, know their job and are really good at customer service. All five were friendly and helpful from start to finish. I'm no mechanic so will never buy the high dollar parts in the back but it didn't seem to bother them that they knew that. I know where to go if I need help. Now you do, too.

Friendly and helpful staff, all my visits here have been good. Management is doing a very good job

I wish I would have asked the young ladies name who helped me... she had olive green colored nail polish..it was cute. But that's not the reason for 5 stars. She was exceptionally professional and knowledgeable. She helped me get the right oil for my truck, and when she didn't see it on the floor, she went to check it in the back. She also answers a few of my questions concerning adding the oil to my truck. I appreciate customer service like this. I have been to many places where employees will say we don't have it and show no effort in providing me alternatives, but she did that, and it was refreshing. Thank you.

The store got rushed and the were short. Several battery purchases and installs along with various other customers, the crew was more than accommodating, informative, fast and courteous. Excellent service from the whole staff.

Very friendly staff, clean store, fair prices. I saved $60 on air filters for my car over the dealership!

The young people who work here are so awesome. I had a dead battery, and Dekota came to my car and checked my battery out and helped me pick out a charger. When i was leaving, the battery was dead, and the other guy (afro) came and recharged it, and i made it home.

I always have the best experience at O'Reilly Auto Parts wherever Katie the store manager works.She always goes above and beyond helping me when I come to the store. She really knows her auto parts.

I know this is an odd review to leave, but their bathrooms are exceptionally clean. I mean conspicuously clean for a parts store. Oh, and they also had all the parts I needed too.

Customer service was great

Best parts store in the area. Excellent customer service. They had a part for vehicle that was broken but a more expensive one that wasn't broke. Asked about reducing the price to save them for shipping cheaper part.

A very clean. I was able to find what I needed without assistance. Best part was an assopiate stopped what He was doing to expedite my check out.

the sales representative was awesome took care of me in the matter of 2 minutes at me everything I needed he was the best

Convenient location for my route.
Staff is knowledgeable and helpful.
Always has what I need in stock. Good pricing and sales.

They know what theyre doing not like Autozone or advance

Best parts place in Lovejoy. The rest are mediocre and can't tell the difference from a wiper blade or a rag.

Great store. Store associate Tina was very helpful

Very helpful and friendly. I am not a car guy so I asked for what I needed and they took me right to it.

I got what I needed,help that other places couldn't give me, the lady was very knowledgeable

Staff was extremely helpful. I had a problem and they solved it with no issue.