Pep Boys

Went in later on in the day last minute in hopes to get a AC evaluation on my truck to check for a leak. Staff was extremely accommodating squeezing me in at the end of the day and completing the evaluation. Once completed they explained exactly what was wrong and were able to get everything sorted out and ac back in the truck just in time for a road trip. Would definitely recommend this store to anyone looking for great professional services.

I recently had an exceptional experience at Pep Boys! I needed a tire change and was blown away by the top-notch service I received. From the moment I walked in, the staff was friendly, courteous, and professional. They quickly assessed my tire needs and got to work. The technician was knowledgeable, efficient, and ensured the job was done to perfection. The prices were competitive, and the quality of the tires exceeded my expectations. What impressed me most was the attention to detail and the extra mile the team went to ensure my safety on the road. The waiting area was clean and comfortable, and the communication throughout the process was excellent. I'm thoroughly impressed and will definitely return for future car needs. Kudos to the Pep Boys team for a job well done! 5 stars isn't enough - I'd give them 10 stars if I could!

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Very grateful to Thomas and the team at Pep Boys in Berlin! Got a nail in my tire and came in right before closing on a Saturday and they took care of me right away. Super fast, friendly and always so helpful!! Thank you for all of your help!!! Great customer service. Very grateful!

I’ve had my car serviced there a few times and been very pleased. Staff is nice, I have never waited long and they are always running specials so the prices are good which is important. Highly recommended!

Absolutely recommend to others! I brought my car in and it was fixed in a matter of hours. Great work! Thanks Mike for all the info/help you really assisted me

Josh was attentive and helpful. Pep Boys Berlin did the complimentary inspection service, gave me the results, but did not try to push additional service work on me, which I appreciated. The service I requested was performed quicker than I expected and the final bill was exactly as quoted. All in all, what more can you ask for? I have been using Pep Boys for many years with several different vehicles and I have always received good service and fair pricing from Pep Boys Berlin.

I was in 3 days ago for new tires. The assistant manager, Jill, helped me. She was very knowledgeable and a pleasure to talk to while I waited. She made the entire thing an enjoyable process. I will be back!

Went in yesterday to get an oil change and battery replacement and Mel at the front desk was more than accommodating to my needs pertaining to my car! The service was quick and the price was decent for both services I am grateful for the mechanics and for Mel and his kind self! Will definitely be back for my breaks and rotors to be done! 😊

Big shout out to Mel-Thank you for helping me understand the process with my car repair today! Very professional. Thank you to the serviceman that was so quick with my unexpected car service and repairs-fast service and good prices-I would highly recommend Pep Boys Route 73 in Berlin, NJ. Shelia

My daughters car got a flat, showed up four minutes before they closed and Thomas and Chris at the West Berlin location took care of me. Can’t thank them enough. Awesome customer service.

I took my truck in for shocks which were quickly replaced. The tech, Dan, noticed a coolant leak which he repaired and sent me on my way. Very happy with the service and especially this young man.

Berlin Pep Boys has been my go to mechanic for fifteen years. I trust them. I appreciate the guys who do such a great job on my car, every time.

The service was exceptional. I needed new tires and a wheel alignment. Unfortunately, the Stradford location could not do the wheel alignment because the machine was broken. However, they called the Berlin location and scheduled for me to go right over there after. Both locations customer service was outstanding. Please provide the Stratford location with the machinery that they need. They are a great group of guys who enjoy providing all services to there local customers.

S. Lisa Ulmer

Great place! The customer Experience is awesome, they tell you what you actually need not what makes them the most $$$ definitely would recommend

My service was done great and I am very satisfied with the excellent service they give my car they do an excellent job

Jill made everything clear about what was happening to my vehicle and suggested the best options while also making the prices affordable. Wasnt there for too long and Anthony really too care of my infiniti!

I came in on a frigid cold day with a battery with an issue and Josh was awesome. He tested it right away and determined I needed a new battery and he got my car taken care of within the hour. AWESOME

Amazing experience Jill was the best helpful and answered all my questions very nice also she deserves a raise! Will be back for more services! Thank for helping me with my tire!

Great service, wonderful team! Everyone is so nice. They were able to squeeze me in same day!

Great experience today, saved money and time. Brian had me in and out in a hurry and at a great price.