KAY Jewelers

Jeanne Hines, great customer service! After waiting over 8 months to get my repair back, Jeanne Working with Jeanne was such a pleasure to work. She made the end process very easy and was my ring looks like new again!

Jeanne was amazing! The diamond ordered came back sooner than expected but she held it longer than she had to, as I was away on a trip! She was very communicative and helpful!
Manager evened helped on an off day! They did amazing. Thank you for making this experience perfect for me

Jeanne at the Kenwood location was so phenomenal and great with us. If you need anything this is the lady to go see. She went above and beyond to meet all of our needs and at our pace. She is about helping the person and not the pushy in your face sales person. Go see this lady today!

Working with Jeanne was such a pleasure. She made the whole process very easy going and was very knowledgeable. She was so sweet and down to earth. We had the best experience. We will be back for any jewelry needs!

OMG!! My family met Jeanne today at Kay Jewelers at Kenwood Mall. Saying she’s amazing is an understatement. Her positivity made our family laugh and feel like we had been lifelong friends. She’s great!! And the rings my son purchased for his soon to be wife are absolutely beautiful. I can’t wait for my sons wedding. Thank you again Jeanne.

Jeanne went above and beyond! My band broke on my ring that we purchased a year ago and we found out it could fixed. I was crushed but she helped us find a new one! I can't say enough about the way we were treated!! Thank you so much Jeanne!! Kristina and Charles

She said "YES"!! Thank you Chad and Yara for helping me find the perfect diamond. I couldn’t have done it without you.

What impeccable service. Chad was an absolute delight! He helped us pick out the perfect Leo diamond! ❤ I couldn’t be happier. Thank you Chad for being a pleasure to work with! We are looking forward to working with you for future jewelry purchases!

Our Sales Consultant, Jeanne Hines, was great to work with! She was very helpful and knowledgeable. She goes above and beyond to help her customers.

I took in a necklace from another jeweler by mistake. Rather than turn me away, Kat very graciously offered to look at the loose clasp. Then she fixed it, for FREE! I was amazed even further when she cleaned the necklace. From now on, KAY will be my first stop for fine jewelry.

I truly enjoyed my experience at Kay Jewelers. It doesn’t matter if you’re spending $50 or $500, they have attentive employees who are willing to help. I wanted to thank Chad and Mandy specifically for helping me find the right piece.

My experience with Yara was amazing. Came in to get a engagement ring, an she help me pick out the perfect ring. She is very knowledgeable about what she has to sell. I Highly recommend you ask for Yara when you stop in

Barb Talley was such a wonderful help. Professional, kind and extremely patient. She assured ask questions were answered, the product is choice was exactly what we wanted and that we were satisfied. So greatly for her.

Malakeh was so wonderful in helping my fiance and I pick out our engagement and wedding rings! She was so incredibly sweet and got us the best deals to help with the cost. Thank you so much!

Jeanne made my experience so pleasant and easy! She took the time to explain things to me and was super nice and understanding.

Jeanne is so great! She was attentive to what I wanted and helped me make an account. She explained all the options and made sure we were on board.

Jeanne is literally our favorite consultant to work with. If we see she isn't here when we need some work done, we get sad every time. She's literally the hands down BEST!!!

I went to Kay’s in Kenwood to replace a bracelet my mom lost. Jeanne was extremely helpful answered all my question showed options within my price range answered more question she made my shopping experience overall pleasant. Thank you so much!! I’ll see you in July

Erin was amazing and made it so easy choosing a necklace. She was very helpful!

Jeanne was amazing with us we love her !